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Rob Canfield

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Review: Rob Canfield quoted us 1400.00 to paint and repair ten rotten boards on ou house. We paid him 1000.00 and he never finished the job. None of the rotten boards were repaired and much of the roof and trim was not paintedDesired Settlement: I want this complaint to warn other consumers of his bad business practices and beware of working with him without a signed contract

Business

Response:

In response to the complaint from a client on 5/11/2016.I would first like to start off by saying that there is always that one client that no matter what you try to do, you can never please them. I gave my client a verbal estimate of $1400.00 labor for painting her metal roof and painting the exterior of her house, except for the front porch and doors, which were to be replaced. This was an excellent deal for the amount of prep work involved. Again, this was a verbal estimate for the paint job not a bid. I made it very clear to her, in the beginning, that replacement of water damaged boards would be an extra cost of my time and materials because this was carpentry, not painting. After scraping, sanding, caulking, priming and painting the house, I identified 26 boards on the siding, soffit, and facia that needed to be replaced. These boards where so water damaged that I could poke my finger through the rotten wood. There was no way I could apply paint to that surface, so they remained unpainted. In the end she only paid me $900.00 for my labor, I spent $100.00 of my own money for materials, she was supposed to supply. I never finished the front porch roof because she never supplied me with the paint to finish. I asked her to please bring me the rest of the money owed for the paint job, but she was irate that I wouldn't replace all the rotten board and paint the front porch for my estimate All of my jobs and with over 25 years experience I do for my clients are estimates, I never give bids on a job because my clients know that there are always unforeseen costs. With this being said, I gave her 30 days to pay her debt for my painting labor or I would attach a mechanics lien on her house for the money owed. This is when she got even more mad and decided to report me to the Revdex.com. Thank you for your time and sorry you have to deal with such nonsense.Rob Canfield

Consumer

Response:

I have attached photos of the cancelled checks that total 1000.00. I never received a receipt for the 100.00 of supplies he refers to. I supplied the paint. I have attached the text that I tell Canfield that he can use our [redacted] account to buy the "supplies" he needed. I have attached photos of the trim that he never painted and the roof that he never painted. I am out the extra 500.00 that I had to pay someone else to paint.All I ever asked him to do was to finish the job he said he would do, I paid him before he started the job and before he finished it. I would not have gone to Revdex.com except he made threats to me and I had to take action, I have everything photoed and documented.I have two witnesses who will say that he did the same thing to them too, as well as someone who worked with him on another job. This is how he does business and it is unethical and needs to stop.

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

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Description: PAINTING CONTRACTORS, HANDYMAN SERVICES

Address: 838 Shenandoah Rd, Lexington, Virginia, United States, 24450

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