Robert Grimes & Son

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: He is the one who is lyingThe 6" gap is at the bottom of the inside of the doorThe door was not framedout correctlyThe job he did on my sill below my front windows was horribleEveryone who looked at it said it looked like "hell ”I had to have someone else come out and put a descent sill on, in place of what he didAs for my husband using reclaimed wood all through the house, that is not truePart of my home was built before my husband was even born, the other part was built with new materials when he built the additionMr G [redacted] put fascia on one side of the peak on the roof and left the old on the other side, which looks terribleIn the front of my home he pieced the fascia, some new, some old on the peak which looks even worse He kept my key to the front door and walked in without knocking or ringing the door bell which really scared meAfter all I could have been in the nude or in the shower, he didn't knowI paid the extra money he charged me because his lawyer sent me a threatening letter saying they were going to charge me interest until I paidI could not see spending more money trying to get a lawyer to fight about his sloppy workmanshipI had already paid way more than I should have but I made the mistake of signing his contract so I paidBelieve me I will be a lot more careful about what I sign from here onI had to pay him all the money for the whole job except $2,before he even started.Just to show how way out his prices were I asked for a bid on putting a patio in, just a cement slab, he gave me a bid of $11,That was for a small slab of cement and breaking up the existing oneI had a patio and sidewalks put in for $1,That is quite a bit of difference.I just want other people to know what his work is like, that is why I filed the complaint with Revdex.com Regards, [redacted] ***

Please find attached the Revdex.coms papers filled out as asked I filled out info you needAlso please find attached the contract that [redacted] signed in my presence, date being 4-22- As stated in your letter, she said I had in contract to replace all facia around entire house WRONG! 6" gap under door |Wrong!| her husband used all re-claimed lumber to build entire house Her door sill at front door was totally rotten under the door A 6" step has & was their from the start You must step up 6" to her floor inside door I fixed the rotten wood & capped it with aluminum for her so it will be maintenance free As for the new windows they all work to perfections and I showed her how they tilt to cleanAs stated in contract any changes, additions or anything un for seen in this job will be considered an extra and billed as such I put that in all of my contracts, to protect myself When I looked at this job from the beginning I knew that would hold trueAs for her new garage door we did measure her car and found it would fit in My garage door people will back me up, because they were their when she backed her car out and sad her car aerial cleared by 1" She is lying about everything As from listening I did everything the correct way, I always do thatShe was very nice to us the whole job and we never, never ever were inconsiderate to her I respect people That's why I have been in business for years In all those years I have never received a letter like this Very upsetting As for us contacting here, I have not talked to her since I gave her the final bill, she keeps up doing what she's doing I think there is something wrong with herShe left her home at least times while we were working their She came to me and said I must go to the dr times and for other things and said she will not be backI told her I will lock her house up and take care of everything for her I did I respect people's homes Plus she lost her house and car keys while I was working their one day At the end of that day I spent 1/hrs walking her property trying to help her find her keys This is how I get treatedI told her and showed her all the different changes and extras as we went She Oked all of them From rotten lumber on the rear wall of her house to the front door, problem, to the extra on of the windows, plus the caulking out front which I will admit was a little rough When you try to fit J-Channels to mountain rock you can't get it close, so you have large gaps She asked me how do we fix that, I told her we caulk it the best we can and she said okPlease find attached the letter from my lawyer to [redacted] *** She as warned about the balance of extra's and she did pay them, which proves she was wrong, about everything, and knew it or she would not have paid the balance, in full Also find copies of thank you's we received on jobs we did right after [redacted] JobI respect people Please call me after you read all of this My lawyer told me not worry about it, but, this really has me upset My cell # ###-###-#### P.S.- We also did give her credit for m$of things Thank you, she changed her mind on, Bob G [redacted] and did not want to do

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: He is the one who is lyingThe 6" gap is at the bottom of the inside of the doorThe door was not framedout correctlyThe job he did on my sill below my front windows was horribleEveryone who looked at it said it looked like "hell ”I had to have someone else come out and put a descent sill on, in place of what he didAs for my husband using reclaimed wood all through the house, that is not truePart of my home was built before my husband was even born, the other part was built with new materials when he built the additionMr G*** put fascia on one side of the peak on the roof and left the old on the other side, which looks terribleIn the front of my home he pieced the fascia, some new, some old on the peak which looks even worse
He kept my key to the front door and walked in without knocking or ringing the door bell which really scared meAfter all I could have been in the nude or in the shower, he didn't know.
I paid the extra money he charged me because his lawyer sent me a threatening letter saying they were going to charge me interest until I paidI could not see spending more money trying to get a lawyer to fight about his sloppy workmanshipI had already paid way more than I should have but I made the mistake of signing his contract so I paidBelieve me I will be a lot more careful about what I sign from here onI had to pay him all the money for the whole job except $2,before he even startedJust to show how way out his prices were I asked for a bid on putting a patio in, just a cement slab, he gave me a bid of $11,That was for a small slab of cement and breaking up the existing oneI had a patio and sidewalks put in for $1,That is quite a bit of differenceI just want other people to know what his work is like, that is why I filed the complaint with Revdex.com
Regards,
*** ***

Please find attached the Revdex.coms papers filled out as asked.  I filled out info you need.Also please find attached the contract that [redacted] signed in my presence, date being 4-22-15. As stated in your letter, she said I had in contract to replace all facia around  entire house....

 WRONG! 6" gap under door |Wrong!| her husband used all re-claimed lumber to build entire house.  Her door sill at front door was totally rotten under the door.  A 6" step has & was their from the start.  You must step up 6" to her floor inside door.  I fixed the rotten wood & capped it with aluminum for her so it will be maintenance free.  As for the new windows they all work to perfections and I showed her how they tilt to clean.As stated in contract any changes, additions or anything un for seen in this job will be considered an extra and billed as such.  I put that in all of my contracts, to protect myself.   When I looked at this job from the beginning I knew that would hold true.As for her new garage door we did measure her car and found it would fit in.  My garage door people will back me up, because they were their when she backed her car out and sad her car aerial cleared by 1".  She is lying about everything.  As from listening I did everything the correct way, I always do that.She was very nice to us the whole job and we never, never ever were inconsiderate to her.  I respect people.  That's why I have been in business for 37 years.  In all those 37 years I have never received a letter like this.  Very upsetting.  As for us contacting here, I have not talked to her since I gave her the final bill, she keeps up doing what she's doing.  I think there is something wrong with her.She left her home at least 6 times while we were working their.  She came to me and said I must go to the dr 2 times and for other things and said she will not be back. I told her I will lock her house up and take care of everything for her.  I did.  I respect people's homes.  Plus she lost her house and car keys while I was working their one day.  At the end of that day I spent 1 1/2 hrs walking her property trying to help her find her keys.  This is how I get treated.I told her and showed her all the different changes and extras as we went.  She Oked all of them.  From rotten lumber on the rear wall of her house to the front door, problem, to the extra on 6 of the windows, plus the caulking out front which  I will admit was a little rough.  When you  try to fit J-Channels to mountain rock you can't get it close, so you have large gaps.  She asked me how do we fix that, I told her we caulk it the best we can and she said ok.Please find attached the letter from my lawyer to [redacted].  She as warned about the balance of extra's and she did pay them, which proves she was wrong, about everything, and knew it or she would not have paid the balance, in full.  Also find 2 copies of thank you's we received on jobs we did right after [redacted] Job.I respect peoplePlease call me after you read all of this.  My lawyer told me not worry about it, but, this really has me upset.  My cell # ###-###-####P.S.- We also did give her credit for m$886 of things                                                                                 Thank you,she changed her mind on,                                                                                  Bob G[redacted]and did not want to do.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because: He is the one who is lying. The 6" gap is at the bottom of the inside of the door. The door was not framedout correctly. The job he did on my sill below my front windows was horrible. Everyone who looked at it said it looked like "hell ”. I had to have someone else come out and put a descent sill on, in place of what he did. As for my husband using reclaimed wood all through the house, that is not true. Part of my home was built before my husband was even born, the other part was built with new materials when he built the addition. Mr G[redacted] put fascia on one side of the peak on the roof and left the old on the other side, which looks terrible. In the front of my home he pieced the fascia, some new, some old on the peak which looks even worse.
He kept my key to the front door and walked in without knocking or ringing the door bell which really scared me. After all I could have been in the nude or in the shower, he didn't know. I paid the extra money he charged me because his lawyer sent me a threatening letter saying they were going to charge me interest until I paid. I could not see spending more money trying to get a lawyer to fight about his sloppy workmanship. I had already paid way more than I should have but I made the mistake of signing his contract so I paid. Believe me I will be a lot more careful about what I sign from here on. I had to pay him all the money for the whole job except $2,000 before he even started.Just to show how way out his prices were I asked for a bid on putting a patio in, just a cement slab, he gave me a bid of $11,500. That was for a small slab of cement and breaking up the existing one. I had a patio and sidewalks put in for $1,500. That is quite a bit of difference.I just want other people to know what his work is like, that is why I filed the complaint with Revdex.com.
Regards,
[redacted]

Please find attached the Revdex.coms papers filled out as asked.  I filled out info you need.
Also please find attached the contract that [redacted] signed in my presence, date being 4-22-15. 
As stated in your letter, she said I had in contract to replace all facia around...

 entire house.  WRONG! 
6" gap under door |Wrong!| her husband used all re-claimed lumber to build entire house.  Her door sill at front door was totally rotten under the door.  A 6" step has & was their from the start.  You must step up 6" to her floor inside door.  I fixed the rotten wood & capped it with aluminum for her so it will be maintenance free.  As for the new windows they all work to perfections and I showed her how they tilt to clean.
As stated in contract any changes, additions or anything un for seen in this job will be considered an extra and billed as such.  I put that in all of my contracts, to protect myself.   When I looked at this job from the beginning I knew that would hold true.
As for her new garage door we did measure her car and found it would fit in.  My garage door people will back me up, because they were their when she backed her car out and sad her car aerial cleared by 1".  She is lying about everything.  As from listening I did everything the correct way, I always do that.
She was very nice to us the whole job and we never, never ever were inconsiderate to her.  I respect people.  That's why I have been in business for 37 years.  In all those 37 years I have never received a letter like this.  Very upsetting.  As for us contacting here, I have not talked to her since I gave her the final bill, she keeps up doing what she's doing.  I think there is something wrong with her.
She left her home at least 6 times while we were working their.  She came to me and said I must go to the dr 2 times and for other things and said she will not be back. I told her I will lock her house up and take care of everything for her.  I did.  I respect people's homes.  Plus she lost her house and car keys while I was working their one day.  At the end of that day I spent 1 1/2 hrs walking her property trying to help her find her keys.  This is how I get treated.
I told her and showed her all the different changes and extras as we went.  She Oked all of them.  From rotten lumber on the rear wall of her house to the front door, problem, to the extra on 6 of the windows, plus the caulking out front which  I will admit was a little rough.  When you  try to fit J-Channels to mountain rock you can't get it close, so you have large gaps.  She asked me how do we fix that, I told her we caulk it the best we can and she said ok.
Please find attached the letter from my lawyer to [redacted].  She as warned about the balance of extra's and she did pay them, which proves she was wrong, about everything, and knew it or she would not have paid the balance, in full.  Also find 2 copies of thank you's we received on jobs we did right after [redacted] Job.
I respect people
Please call me after you read all of this.  My lawyer told me not worry about it, but, this really has me upset.  My cell # ###-###-####
P.S.- We also did give her 
credit for m$886 of things                                                                                 Thank you,
she changed her mind on,                                                                                  Bob G[redacted]
and did not want to do.