Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I truly have a response, most of them with documentation, that support my position for each of the items [redacted] cites aboveHe makes a lot of accusations that I refuse to respond to[redacted] reports I have personal issuesIt is my feeling we BOTH have personal issues and BOTH could have handled things differentlyI left [redacted] a message on his cell phone asking that we set our differences aside and try to resolve this situationI truly want to make this house my home
This letter is in response to the Revdex.com’s letter dated July 29, stating you received our response to the complaint against us and that the Revdex.com has determined we addressed the issues within the complaint and closed the case Apparently, the Customer has responded and did not feel her complaint has been resolvedThe Customer states that things could have been handled differently Things could not have been handled differently I cannot handle issues I know nothing about Other than the Customer’s issues with the doors, I was not made aware of the other issues she had until the letter we received by the Revdex.comTo address her new complaints; things can be interrupted differently when written on paper as far as the meaning and/or tone of what is being said When I referenced the customer has “personal issues”; I was referring to issues she was facing with her father who was diagnosed with cancerThe Customer did reach out and we talked four different times between Monday, July 25th and Friday, July 29th We made arrangements for me and my wife (who is also my business partner) to go to her home on Monday, August 1st at 9:a.mand go over the issuesThe Customer called back and said she did not want to meet with me and my wife So the Customer and I agreed to make arrangements for my plasterer and myself to go to the house and take care of the cracks she mentioned At that time she was going to show me the other issues On Sunday, July 31st I received the following email: From: (Customer’s Name) Sent: Sunday, July 31, 11:AM To: [redacted] Thank you for verifying my home is structurally soundAfter our conversation on Friday, I have decided I will take care of the issues we discussed myself (porch rail, repair of the crack in ceiling and doors opening/closing on my own)Paula Because the Revdex.com is not able to post the Exhibits from our original response; I would like to once again urge anyone interested in the Exhibit to contact our officeWe are happy to send the entire response along with the Exhibits You can contact us at: Robert Peters Construction, Incat www.rpcbuilders.com or call our office at 920-965-I have been buildings homes for over years and have always prided myself in making sure our customers are satisfied with the quality of their new home and customer service received from our company The Customer has a beautiful home and I hope she realizes this at some point and takes the time to enjoy it
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] I truly have a response, most of them with documentation, that support my position for each of the items [redacted] cites aboveHe makes a lot of accusations that I refuse to respond to[redacted] reports I have personal issuesIt is my feeling we BOTH have personal issues and BOTH could have handled things differentlyI left [redacted] a message on his cell phone asking that we set our differences aside and try to resolve this situationI truly want to make this house my home
This letter is in response to the Revdex.com’s letter dated July 29, stating you received our response to the complaint against us and that the Revdex.com has determined we addressed the issues within the complaint and closed the case Apparently, the Customer has responded and did not feel her complaint has been resolvedThe Customer states that things could have been handled differently Things could not have been handled differently I cannot handle issues I know nothing about Other than the Customer’s issues with the doors, I was not made aware of the other issues she had until the letter we received by the Revdex.comTo address her new complaints; things can be interrupted differently when written on paper as far as the meaning and/or tone of what is being said When I referenced the customer has “personal issues”; I was referring to issues she was facing with her father who was diagnosed with cancerThe Customer did reach out and we talked four different times between Monday, July 25th and Friday, July 29th We made arrangements for me and my wife (who is also my business partner) to go to her home on Monday, August 1st at 9:a.mand go over the issuesThe Customer called back and said she did not want to meet with me and my wife So the Customer and I agreed to make arrangements for my plasterer and myself to go to the house and take care of the cracks she mentioned At that time she was going to show me the other issues On Sunday, July 31st I received the following email: From: (Customer’s Name) Sent: Sunday, July 31, 11:AM To: [redacted] Thank you for verifying my home is structurally soundAfter our conversation on Friday, I have decided I will take care of the issues we discussed myself (porch rail, repair of the crack in ceiling and doors opening/closing on my own)Paula Because the Revdex.com is not able to post the Exhibits from our original response; I would like to once again urge anyone interested in the Exhibit to contact our officeWe are happy to send the entire response along with the Exhibits You can contact us at: Robert Peters Construction, Incat www.rpcbuilders.com or call our office at 920-965-I have been buildings homes for over years and have always prided myself in making sure our customers are satisfied with the quality of their new home and customer service received from our company The Customer has a beautiful home and I hope she realizes this at some point and takes the time to enjoy it