I am rejecting this response because: I have already addressed why I gave my address to Mr [redacted] I was considering using his servicesHe gave me the amount he was going to charge to help me amend my taxes and I thought he was going to send me information regarding that Had I known he was going to invoice me I would not have given it to him because he NEVER mentioned there was a charge for initial phone callOn the invoice I have attached, there is no mention on what Mr [redacted] charges per hr or the length of the phone callI did not push this issue because it is all irrelevant because I should not have been charged, so it does not matter To clear up the mystery of my different last name in the span of the last months...I got marriedThere was no deception, simple name change
On June 16, [redacted] ?)telephoned me with specific questions regarding the sale of a residenceThere was no indication from her at the start of the call that this was an "introductory" call or that there was any expectation that the the services being rendered would be at no cost to herDuring the approximately minutes that I was consulting with her she was advised on issues regarding the sale of the residence, the need for her to file amended tax returns for errors she had on her self-prepared tax returns, and timing issues related to the sale of the residenceShe was informed of the cost to amend her incorrect tax returns if she required assistanceShe has acknowledged in her complaint that it has been her experience that professionals have told her that they would be billing for telephone calls; accordingly, it is unclear to me as to why she believed this consultation would be at no cost to herBilling for telephone consultations is an expected practice in the industry
I am rejecting this response because: I have already addressed why I gave my address to Mr [redacted] I was considering using his servicesHe gave me the amount he was going to charge to help me amend my taxes and I thought he was going to send me information regarding that Had I known he was going to invoice me I would not have given it to him because he NEVER mentioned there was a charge for initial phone callOn the invoice I have attached, there is no mention on what Mr [redacted] charges per hr or the length of the phone callI did not push this issue because it is all irrelevant because I should not have been charged, so it does not matter To clear up the mystery of my different last name in the span of the last months...I got marriedThere was no deception, simple name change
On June 16, [redacted] ?)telephoned me with specific questions regarding the sale of a residenceThere was no indication from her at the start of the call that this was an "introductory" call or that there was any expectation that the the services being rendered would be at no cost to herDuring the approximately minutes that I was consulting with her she was advised on issues regarding the sale of the residence, the need for her to file amended tax returns for errors she had on her self-prepared tax returns, and timing issues related to the sale of the residenceShe was informed of the cost to amend her incorrect tax returns if she required assistanceShe has acknowledged in her complaint that it has been her experience that professionals have told her that they would be billing for telephone calls; accordingly, it is unclear to me as to why she believed this consultation would be at no cost to herBilling for telephone consultations is an expected practice in the industry