Roberts Body Shop

I'm very sorry to hear of the problems Mr [redacted] is having with the repair of his Porsche Cayman from the dateof 11/2/He is welcome to drop by between to Monday thru Friday so that we may assess any problems and address any concerns about the repair

I'm very sorry to hear of the problems Mr [redacted] is having with the repair of his 2007 Porsche Cayman from the dateof  11/2/2015 He is welcome to drop by between 8 to 5 Monday thru Friday so that we may assess any problems and address any concerns about the repair.

Complaint:...

[redacted]
I am rejecting this response because:
I now live in florida and had the car repaired by another shop. Regardless due to the obvious lack of quality that was shown in the previous repairs, I would not take my car back to this shop if it was the only one within 1000 miles. It has been taken back to them once and I had to refuse the vehicle the second time. Additionally they glued in the headlight housing on my car making it impossible to change the light bulbs in the headlight unit. This forced me to take it to another shop. Clearly they cannot handle working on a car like a Porsche.
Sincerely,
[redacted]