Roberts Resorts

We believed the complaint was resolvedWe now see this is not the case From beginning of the membership, we have offered [redacted] a full refund of his payment, if he did not accept the termsof the membershipWe will have [redacted] money refunded and will be available Friday morning at front office or mail to him, at address requested by him

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Please see the attached documents Regards, [redacted]

Dear [redacted] , [redacted] has changed the terms of the semi-annual golf membership to include weekend play after pmand holidaysSince the change, [redacted] has agreed to keep his golf membershipWe apologize for the inconvenience caused by miscommunication We are a family of devoted people who genuinely care about providing the highest quality community lifestyleWe are continuously trying to give back to our residents, community and family teams so that we can continue to prosper and offer long term benefits to our residents, our team and our company.Sincerely, [redacted] Pueblo El MirageLeisure Home Sales [redacted] ***

Roberts Resorts has changed the terms of the semi-annual golf membership to include weekend play after pmand holidaysWe have sent out a letter to all residents explaining the terms of membership and included an option for full refund. We have offer a full refund to all
customers providing that they have not used their membership cards. We apologize for the inconvenience caused by the mis-communication. We are a family of devoted people who genuinely care about providing the highest quality community lifestyleWe are continuously trying to give back to our residents, community and family teams so that we can continue to prosper and offer long term benefits to our residents, our team and our company. Sincerely, Roberts Resorts

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,*** ***

We believed the complaint was resolved. We now see this is not the case.  From beginning of the membership, we have offered [redacted] a full refund of his payment, if he did not accept the termsof the membership. We will have [redacted] money refunded and will be available Friday morning  at front office or mail to him, at address requested by him.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Please see the attached documents.
Regards,[redacted]

Dear [redacted],[redacted] has changed the terms of the semi-annual golf membership to include weekend play after 2 pm. and holidays. Since the change, [redacted] has agreed to keep his golf membership. We apologize for the inconvenience caused...

by miscommunication.  We are a family of devoted people who genuinely care about providing the highest quality community lifestyle. We  are continuously trying to give back to our residents, community and family teams so that we can continue to prosper and offer long term benefits to our residents, our team and our company.Sincerely,[redacted]Pueblo El MirageLeisure Home Sales[redacted]

Dear [redacted],[redacted] has changed the terms of the semi-annual golf membership to include weekend play after 2 pm. and holidays. Since the change, [redacted] has agreed to keep his golf membership. We apologize for the inconvenience caused...

by miscommunication.  We are a family of devoted people who genuinely care about providing the highest quality community lifestyle. We  are continuously trying to give back to our residents, community and family teams so that we can continue to prosper and offer long term benefits to our residents, our team and our company.Sincerely,[redacted]Pueblo El MirageLeisure Home Sales[redacted]

Roberts Resorts has changed the terms of the semi-annual golf membership to include weekend play after 2 pm. and holidays. We have sent out a letter to all residents explaining the terms of membership and included an option for full refund. We have offer a full refund to all...

customers providing that they have not used their membership cards.  We apologize for the inconvenience caused by the mis-communication.  We are a family of devoted people who genuinely care about providing the highest quality community lifestyle. We  are continuously trying to give back to our residents, community and family teams so that we can continue to prosper and offer long term benefits to our residents, our team and our company.  Sincerely, Roberts Resorts

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Regards,[redacted]

We believed the complaint was resolved. We now see this is not the case.  From beginning of the membership, we have offered [redacted] a full refund of his payment, if he did not accept the termsof the membership. We will have [redacted] money refunded and will be available Friday morning  at front office or mail to him, at address requested by him.

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Please see the attached documents.

Regards,[redacted]