I would literally give the office staff 0 stars out of a 5 start rating. They are unorganized, and after contacting them over the phone and getting several work orders for the house I'm in, I keep getting the run around of when things will be fixed. Issues that would be considered an emergency are not fixed in a timely manner, if at all. When I say emergency, I'm talking about electrical safety hazards and equipment not working or operating correctly. We haven't even been here for 6 months yet. The housing office has received several calls and office visits for these issues (even brought them my work order numbers), but we haven't had anyone come out to fix them yet. I just wish they'd get it together or hire someone capable of managing these issues in a timely manner.
Also, I wanted to add that we do not feel safe here. We pay for security here which includes the gates and codes; however, for the past few months anybody (literally anybody) can walk or drive through the gates.
I would literally give the office staff 0 stars out of a 5 start rating. They are unorganized, and after contacting them over the phone and getting several work orders for the house I'm in, I keep getting the run around of when things will be fixed. Issues that would be considered an emergency are not fixed in a timely manner, if at all. When I say emergency, I'm talking about electrical safety hazards and equipment not working or operating correctly. We haven't even been here for 6 months yet. The housing office has received several calls and office visits for these issues (even brought them my work order numbers), but we haven't had anyone come out to fix them yet. I just wish they'd get it together or hire someone capable of managing these issues in a timely manner.
Also, I wanted to add that we do not feel safe here. We pay for security here which includes the gates and codes; however, for the past few months anybody (literally anybody) can walk or drive through the gates.