Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10580950, and have determined that this proposed action would not resolve my complaint I am very disatisfied mainly I went to my bank with the qoute requesting a specific amount and when I called I specifically stated replace my ceilingNot the removable of it whats the point of having a gole in my feiling with no dry wall in itYes there was misscommunication, not by me.....I was clear on what I wanted
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10580950, and have determined that this proposed action would not resolve my complaint.
I am very disatisfied mainly I went to my bank with the qoute requesting a specific amount and when I called I specifically stated replace my ceiling. Not the removable of it whats the point of having a gole in my feiling with no dry wall in it. Yes there was misscommunication, not by me.....I was clear on what I wanted.
We regret the situation with Mr. [redacted]. It was clearly a miscommunication issue. We never intended to mislead him. We provided an itemized estimate prior to starting the services which he approved. The technicians only followed what the estimate entailed and it was at...
that point when Mr. [redacted] became aware that repairs were not included in his ori[redacted]l estimate.We apologized for this situation and are open to any suggestions Mr. [redacted] might offer to remedy his issue.Thank You[redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID 10580950, and have determined that this proposed action would not resolve my complaint I am very disatisfied mainly I went to my bank with the qoute requesting a specific amount and when I called I specifically stated replace my ceilingNot the removable of it whats the point of having a gole in my feiling with no dry wall in itYes there was misscommunication, not by me.....I was clear on what I wanted
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10580950, and have determined that this proposed action would not resolve my complaint.
I am very disatisfied mainly I went to my bank with the qoute requesting a specific amount and when I called I specifically stated replace my ceiling. Not the removable of it whats the point of having a gole in my feiling with no dry wall in it. Yes there was misscommunication, not by me.....I was clear on what I wanted.
We regret the situation with Mr. [redacted]. It was clearly a miscommunication issue. We never intended to mislead him. We provided an itemized estimate prior to starting the services which he approved. The technicians only followed what the estimate entailed and it was at...
that point when Mr. [redacted] became aware that repairs were not included in his ori[redacted]l estimate.We apologized for this situation and are open to any suggestions Mr. [redacted] might offer to remedy his issue.Thank You[redacted]