Robinson Tree Service Reviews (%countItem)
Robinson Tree Service Rating
Address: 162 Sturbridge Road, Brimfield, Massachusetts, United States, 01010
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They were AMAZING! Very cautious as to what they were doing and did it safely!
I hired Robinson tree services because they where recommended to me however their back office was very un professional I had to contact several times also once the job was done they cashed the checked but when I asked them for a copy of the bill I never recieved it . I would recommend *** who is cheaper and faster or *** instead which is more professional
The initial quote was sent on August 20th and an updated quote with additional work requested by the customer was sent on August 22nd. The customer was made aware at the time of the quote that coordination would be needed with a crane operator, who is an outside contractor, in order to complete his work. When a crane is necessary for a job, scheduling is largely determined by the crane operator's availability. The job was professionally and successfully completed on September 10th, a mere 13 business days subsequent to the submission of the updated quote. By industry standards, this would be considered a prompt response for non-emergency tree service, especially when an outside contractor is needed. The customer was home the day the work was executed and he observed the work throughout. He paid in full the same day and expressed satisfaction with the work and relief the job was done. Some time after the job was complete, the customer called the office upset, saying he had not received a specialized, two-part invoice he requested from the tree crew. Unfortunately, this request to the tree crew did not reach the office at the time of the job. To rectify this, he was offered to be supplied with one when he called but he declined. We would be more than happy to send him any additional documentation.
Very pleased with the services of Robinson Tree. From the time I called and requested an estimate to completing the job, showed up when they said they would, finished the job in a timely manor and followed through with my requests.
Terribly unprofessional company. They will start work at 7am on a Saturday, tear up your lawn with their trucks, and their employees will curse loudly in front of children.