I called this customer over weeks ago on June 13th at 9:00AM to make arrangements to pick up my system either that day or the next and give her a refund check for the full amountShe called me back at 7:30PM that evening to inform me that she would need to line up something to replace mine first so she is not without a system? If mine hasn’t worked since the day it was installed and everything is ruined, what difference does it make if I remove it now or later, rightThe customer has yet to call me back to male arrangementsI will make a formal comment once the issue is resolvedYes, there are sides to every story and she is leaving out some key informationI take my reputation very seriously and will not tolerate harassment or defamation as this business is the primary source of income for me and my familyYou can reach me at the number below if you wish to speak with meTroy R [redacted] Robinson Water Systems [redacted]
I called this customer over weeks ago on June 13th at 9:00AM to make arrangements to pick up my system either that day or the next and give her a refund check for the full amountShe called me back at 7:30PM that evening to inform me that she would need to line up something to replace mine first so she is not without a system? If mine hasn’t worked since the day it was installed and everything is ruined, what difference does it make if I remove it now or later, rightThe customer has yet to call me back to male arrangementsI will make a formal comment once the issue is resolvedYes, there are sides to every story and she is leaving out some key informationI take my reputation very seriously and will not tolerate harassment or defamation as this business is the primary source of income for me and my familyYou can reach me at the number below if you wish to speak with meTroy R [redacted] Robinson Water Systems [redacted]