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Robinson's Appliance

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Reviews Robinson's Appliance

Robinson's Appliance Reviews (3)

I purchased an appliance (washer) from this establishment on 10/17/and I had a (90) Day warranty on it (ended 1/17/2016); however, the washer started acting up before the warranty expired I contact this establishment on 1/9/and was told repeatedly every day that another washer would be delivered During my many calls, the owner was either not there, at the parts store getting more parts to fix his appliance On one occasion when I called after repeatedly calling for days; the owner (MrRobinson), when asked when I the customer would be receiving the replaced washer, he replied; "she going to have to wait" I immediately asked to speak with him and when he got on the phone, I politely said to him, "with all due respect sir, I've been waiting since 1/9/to get my machine replace It wasn't until I had to personally visit him on 2/that my washer was delivered During my pop up visit to him he was nasty, unprofessional and was very nonchalant about the whole situation Mind you this has not been my only purchase from this establishment I've done business with him in the past and I've never experienced this treatment Therefore, I will will NEVER buy another item from his establishment and nor will I refer anyone to his shop Just wanted this to go on record about my experience at this establishment

The sold me two lemonsPurchased a fridge and it didn't work, took weeks to get a new fridge, 2nd fridge leaks because waterline done improperly, added too much freon and it smokesHorrible customer service and refuses to give my money back

From: *** ***Date: Wed, Feb 8, at 6:PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: Revdex.com Response to complaint #***The
Robinson Appliance company has since replaced the initially purchased (damaged and in need of repair) refrigerator with a like modelSo far, it is keeping everything cold and I have not yet had to discard the food due to the refrigerator not getting cold enoughThis one gets nice and coldIt has some dents but I can live with that

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Address: 5100 Wayne Avenue, Philadelphia, Pennsylvania, United States, 19144

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