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Robinson's Plumbing, Inc

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Reviews Robinson's Plumbing, Inc

Robinson's Plumbing, Inc Reviews (4)

On January 1, we had Robinson's Plumbing come out to fix our garbage disposal We requested that a stainless steel chambered disposal be put in We trusted that this was done as it was noted on the invoice that the installed disposal had a stainless steel chamber This month, the disposal began to leak We assumed that is was just a sealing issue since stainless steel disposals are supposed to last at least years We had a plumber come out to take a look and when he removed the old disposal, we discovered that it did not have a stainless steel chamber Additionally, by the looks of the disposal, it was more than three years old We believe that either the existing disposal was temporarily fixed or that a used disposal was installed We would like our money back

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
I look forward to receiving the refund check from MrRobinson within the next - days. Thank you for your assistance in this matter

Robinson's Plumbing does not charge for work not done or use "used parts" of any kindHad the customer recorded or allowed us to record the serial number on the disposal installed by us this would have been confirmed by the manufacturerInstead they obviously listened to a third party and not even
informed me that there was a problem for which Robinson's Plumbing would have checked out for free, then resolved the issue at that pointCustomer would not tell us who performed the work for the new disposal but instead sent a very bad picture of a new unit next to an old unit (age unknown) I have been in the plumbing business for over 26yrs and am not able to tell the age of any fixture by looking at it unless it is dated which disposals are notCustomer stated during only phone call regarding this issue on 04/26/that she does not trust Robinson's Plumbing and does not want to talk anymore but just wants a full refundI tried to explain that I was in the fieldand had no idea who she was and did not simply send money to who ever demanded itSince that time I have not been able to reach her through the caller ID number she usedRobinson's Plumbing has never had a complaint such as this and awaits the opportunity to bring this matter to a close

Dear Mr***, having read (part 2) of the original complaint I strongly disagree with it and would like to put this matter behind meRobinson's Plumbing does not charge for work not done at would have probably provided a refund at first contact however I still don't know who this person is since I only dealt with the tenant who as far as I know is at the job address not the complainant addressDealing with multiple people in this matter is slowing any resolution and per our discussion today am willing to send refund to original job location not as admission of guilt but to bring these back and fourth accusations to a closePlease be advised that unless there are new developments refund will go out 3-business days from this letter dated 5/5/Thank you for your help in this matter

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Address: Yuba City, California, United States, 95991-5948

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www.robinsonplumbing.biz

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