Initial Business Response / [redacted] (1000, 5, 2016/08/09) */ On 6/13/home owner called and said he was having issues with his septic systemHe told me his alarm was going offI told him all of my guys were out, but I could send my guys to fix the problem the next morningI told him the pump could be out or a number of other things could be wronghe told me this had been going on for a while and just needed it fixedI told him we would be down the next morningHe called me back and asked if we pumped tanks as well or should he get someone elseI told him we do pump tanks and he said good then he did not have to call anyone elseWhile my worker was on the job still working in a tank when someone came out of the home and asked about how much it was going to be to fix the problemMy worker replied approximately [redacted] to [redacted] maybe moreThe gentleman said that was fine and even helped my worker pick up a cord Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/08/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) Their response is not accurate or truthfulI did not want any type of work started without a price and a contractI did find any type of resolution to this issue
Initial Business Response /* (1000, 5, 2016/08/09) */
On 6/13/home owner called and said he was having issues with his septic systemHe told me his alarm was going offI told him all of my guys were out, but I could send my guys to fix the problem the next morningI told him the pump could be
out or a number of other things could be wronghe told me this had been going on for a while and just needed it fixedI told him we would be down the next morningHe called me back and asked if we pumped tanks as well or should he get someone elseI told him we do pump tanks and he said good then he did not have to call anyone elseWhile my worker was on the job still working in a tank when someone came out of the home and asked about how much it was going to be to fix the problemMy worker replied approximately *** to *** maybe moreThe gentleman said that was fine and even helped my worker pick up a cord
Initial Consumer Rebuttal /* (3000, 8, 2016/08/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response is not accurate or truthfulI did not want any type of work started without a price and a contractI did find any type of resolution to this issue
Initial Business Response / [redacted] (1000, 5, 2016/08/09) */ On 6/13/home owner called and said he was having issues with his septic systemHe told me his alarm was going offI told him all of my guys were out, but I could send my guys to fix the problem the next morningI told him the pump could be out or a number of other things could be wronghe told me this had been going on for a while and just needed it fixedI told him we would be down the next morningHe called me back and asked if we pumped tanks as well or should he get someone elseI told him we do pump tanks and he said good then he did not have to call anyone elseWhile my worker was on the job still working in a tank when someone came out of the home and asked about how much it was going to be to fix the problemMy worker replied approximately [redacted] to [redacted] maybe moreThe gentleman said that was fine and even helped my worker pick up a cord Initial Consumer Rebuttal / [redacted] (3000, 8, 2016/08/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) Their response is not accurate or truthfulI did not want any type of work started without a price and a contractI did find any type of resolution to this issue
Initial Business Response /* (1000, 5, 2016/08/09) */
On 6/13/home owner called and said he was having issues with his septic systemHe told me his alarm was going offI told him all of my guys were out, but I could send my guys to fix the problem the next morningI told him the pump could be
out or a number of other things could be wronghe told me this had been going on for a while and just needed it fixedI told him we would be down the next morningHe called me back and asked if we pumped tanks as well or should he get someone elseI told him we do pump tanks and he said good then he did not have to call anyone elseWhile my worker was on the job still working in a tank when someone came out of the home and asked about how much it was going to be to fix the problemMy worker replied approximately *** to *** maybe moreThe gentleman said that was fine and even helped my worker pick up a cord
Initial Consumer Rebuttal /* (3000, 8, 2016/08/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response is not accurate or truthfulI did not want any type of work started without a price and a contractI did find any type of resolution to this issue