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Rob's Auto Care, Inc.

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Reviews Rob's Auto Care, Inc.

Rob's Auto Care, Inc. Reviews (4)

If I could give this place zero stars I so would. I went in about a week ago for an oil change and to get an estimate for a leak. I left my car there and picked it up after work. When I got into my car there was a note on my steering wheel saying "NO BRAKES". When before I dropped it off my brakes were PERFECTLY fine. I asked the lady inside to see what was the issue and she said well you brought your car here like that. I told her my brakes were perfectly fine before bringing my car here. She caught an attitude and had one of the guys check it again. Come to find out they never tightened a rod that connects to my brakes system. I could've killed myself. The lady apologized up and down. That same night on my way home my check engine light came on. I have never had an issue with my car. Now a week later from the time I brought in my car originally my Radiator has exploded. I have told several people my story from the neighborhood and they all say the same thing.. They SABOTAGE your car to tell you something is wrong with it so they can make more money.. worst place I have ever been to in my life!! I will be reporting this issue to the Revdex.com. DO NOT BRING YOUR CAR HERE!!!!

Revdex.com:
At this time, I have not been contacted by Rob's Auto Care, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Review: I went to Rob's Auto Care Inc. on Thursday September ** to get a New York State safety inspection. I waited in the office while they were supposed to be preforming the inspection for an hour before they even pulled my car car in to the bay. Once they pulled they pulled they car they didn't actually do anything with it except look under the hood. They did lift the car on the lift but did not remove the tires or inspect the wheels or the back of the car at all. At this point an hour and a half had gone by and the [redacted] came to me to with a long list of things that they said they had found wrong with the car. First thing she said was that the front brakes were bad and the rotors needed to be turned. I was immediately concerned that their prognosis of my car was false. I had just had my brakes checked and my rotors turned in June. Plus they hadn't even taken any of my wheels off so I thought it was hard for them to have done a proper inspection. At this point I told her that I didn't believe them and I would like them to return my car to me. At this time the owner insisted on showing me the brakes and rotors, I told him I wasn't interested but they still had possession of my car so I reluctantly allowed him to show me the brakes and rotors. Although when we got to the car it was only the brakes that needed to be changed the rotors no longer needed to be turned. Once out there he tried to show me the brakes through the rims but you couldn't see it well enough. He asked the mechanic to take the tire off so we could see the brakes. At this time the the mechanic said he needed the wheel key to take the tire off (which reaffirms that he never took any of my tires off during the inspection). Once the tire was off the story changed to the brakes didn't need to be changed but were close. After this he went further to tell me my rear shocks/struts were leaking and this would cause my car to fail the inspection. I wonder how they saw this if the they never took the tire off let alone got near the rear end of the car during the inspection. At this time I demanded he lower my car and return it to me. He finally did but did some emission testing and gave me a paper stating my car failed inspection based on front end shock/struts. Well today I took my car to the dealership to be inspected and not surprisingly it passed. I am writing this complaint because they may have only swindled me out of the $37 for the inspection but they had told they man before me the same thing was wrong with his car, it sounds like this may be a swindle they use often and I would like to save unsuspecting victims the misery of their con.Desired Settlement: Stop ripping people off.

Consumer

Response:

At this time, I have not been contacted by Rob's Auto Care, Inc. regarding complaint ID [redacted].

Sincerely,

If I could give this place zero stars I so would. I went in about a week ago for an oil change and to get an estimate for a leak. I left my car there and picked it up after work. When I got into my car there was a note on my steering wheel saying "NO BRAKES". When before I dropped it off my brakes were PERFECTLY fine. I asked the lady inside to see what was the issue and she said well you brought your car here like that. I told her my brakes were perfectly fine before bringing my car here. She caught an attitude and had one of the guys check it again. Come to find out they never tightened a rod that connects to my brakes system. I could've killed myself. The lady apologized up and down. That same night on my way home my check engine light came on. I have never had an issue with my car. Now a week later from the time I brought in my car originally my Radiator has exploded. I have told several people my story from the neighborhood and they all say the same thing.. They SABOTAGE your car to tell you something is wrong with it so they can make more money.. worst place I have ever been to in my life!! I will be reporting this issue to the Revdex.com. DO NOT BRING YOUR CAR HERE!!!!

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Description: AUTO REPAIR & SERVICE

Address: 2394 Boston Post Road, Larchmont, New York, United States, 10538

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robsautocare.us

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Shady, yet now dead: once upon a time this website was reported to be associated with Rob's Auto Care, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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