Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Again, the company is accusing me of being dishonestWhere is the customer service training? The customer is always right? I'm offended by this accusation as I am a prideful and honest personI have made payments, all of which were done through my online banking and are verifiableI had made a payment in April, $in May, and another in June of $and was cut off the following month (July)With no warning and I was paying as I was told to by a female representativeMy gas is for heat only so of course no one uses heat in the summerI was unaware it was off until I tried to turn it on one cold night the end of last month (September) I was then informed it had been shut off back in JulyI have made two payments since I found out in an attempt to remedy the situationNot only to restore my heat but to pay what I oweI also was informed by a friend on my Condo Association that the owner had called them yesterday to tell them I have no heat, I used "choice wording" with them and if my pipes burst, its my faultThis is extremely unprofessional and retaliatory The rudeness and unprofessional manner of this company is appalling Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Again, the company is accusing me of being dishonestWhere is the customer service training? The customer is always right? I'm offended by this accusation as I am a prideful and honest personI have made payments, all of which were done through my online banking and are verifiableI had made a payment in April, $in May, and another in June of $and was cut off the following month (July)With no warning and I was paying as I was told to by a female representativeMy gas is for heat only so of course no one uses heat in the summerI was unaware it was off until I tried to turn it on one cold night the end of last month (September) I was then informed it had been shut off back in JulyI have made two payments since I found out in an attempt to remedy the situationNot only to restore my heat but to pay what I oweI also was informed by a friend on my Condo Association that the owner had called them yesterday to tell them I have no heat, I used "choice wording" with them and if my pipes burst, its my faultThis is extremely unprofessional and retaliatory The rudeness and unprofessional manner of this company is appalling Regards, [redacted]