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Rochester Figure Skating Club

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Rochester Figure Skating Club Reviews (2)
I have reviewed the response made by the business in reference to complaint ID ***, and I have a commentI am satisfied with the fact that they removed our name from their booksWe DO NOT owe them a dimeThey have a mess in their books and several times I had to clarify their billsMy daughter has not been skating for the past two years and nobody contacted me that we owe them any moneyAll we have been receiving were those bills and they apologized last year for sending them and I was informed that this will not happen again! I am hoping that they will seriously consider hiring an accountant because what they are doing makes them look really bad.Thank you for helping me with this complaint.Sincerely,*** ***

Hello,The *** family had a skater who took private lessons from one of our instructorsWhen they left the skating club, they had a $balance due on their accountDue to previous encounters regarding their charges, we opted to not pursue collecting this amount from themThe $has
remained on our books since then and despite efforts to make sure a bill does not get sent out to them, it has gone out in errorI have finally been given permission by the club treasurer to remove this family from our accounts and will be doing so immediatelyPlease understand that as a non-profit club organization which operates largely on volunteer time, things that would happen in quick, efficient manner in a business are not always so efficient. Anne ***Rochester Figure Skating Club

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