Rock Bottom, Inc.

Initial Business Response /* (1000, 7, 2016/05/17) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@rockbottominc.net
The insurance company has issued a claim number and have contacted Mr*** and are awaiting paperwork from him
Initial Consumer
Rebuttal /* (3000, 9, 2016/05/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Rock bottom is rightAn agent has contacted meand I also sent all the information to the insurance company requested, But I have not had a response from themI will not be satisfied until Rock Bottom accepts responsibility and repairs the damage
Final Consumer Response /* (4200, 32, 2016/07/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Dear Mr ***
It's apparent you must of seen my pool, because your analysis was it's superficial and cosmeticwhat do you mean? Can I fix it with some kind of Bondo? Is it an easy fix? Please Explain how it can be fixed
Final Business Response /* (4000, 34, 2016/08/02) */
Mr***, Rock Bottom is not trying to make you feel that this problem is unimportant; just making reference that to date none of the pools have been leaking or loosing water per the leak detection companies utilized; and that they a have only been visual / cosmetic findings
Again, if your actions of concern where as consistent as they have been with the Revdex.com possibly you would have been compensated prior to the statute of limitations

Initial Business Response /* (1000, 7, 2016/05/17) */
Contact Name and Title: [redacted]
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@rockbottominc.net
The insurance company has issued a claim number and have contacted Mr. [redacted] and are awaiting paperwork from him
Initial Consumer...

Rebuttal /* (3000, 9, 2016/05/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Rock bottom is right. An agent has contacted me. and I also sent all the information to the insurance company requested, But I have not had a response from them. I will not be satisfied until Rock Bottom accepts responsibility and repairs the damage.
Final Consumer Response /* (4200, 32, 2016/07/30) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Dear Mr [redacted]
It's apparent you must of seen my pool, because your analysis was it's superficial and cosmetic. what do you mean? Can I fix it with some kind of Bondo? Is it an easy fix? Please Explain how it can be fixed.
Final Business Response /* (4000, 34, 2016/08/02) */
Mr. [redacted], Rock Bottom is not trying to make you feel that this problem is unimportant; just making reference that to date none of the pools have been leaking or loosing water per the leak detection companies utilized; and that they a have only been visual / cosmetic findings.
Again, if your actions of concern where as consistent as they have been with the Revdex.com possibly you would have been compensated prior to the statute of limitations.