Rock Remodeling

Hi [redacted], This has been moved to an attorney, to help through the resolution process.  I hope they are able to resolve things quickly.  I appreciate all your help!!  Kind regards, [redacted]

The supplier made several false statements in their reply. They failed to also respond to the many areas where they are in breach of contract, nor attempted to address all the issues outlined.
Since this complaint, I still have a house without any progress, that is not safe for my family, including the failure to even replace the railing to the stairs. Furthermore, two additional suppliers have reviewed the work completed, and found the wall/closet built was not square (see attached photo) and could not even hang a cabinet on it. Drywall missing around door frame, incorrect material used for mudding, failure to use tape and additional screws to prevent walls from sagging, failure to cut out a large portion of drywall, only using improperly sized drywall pieces, causing additional ripples and cracks in the wall. Lastly, putting in a drain so high in the shower base, that the new base rocks, causing several cracks near screw holes (shown to them prior to their quitting) and was never flush with the floor (was also pointed out to them prior to quitting). In addition, they tried to use "play sand" under the base when the instructions and other contractors pointed out it should be mortar.
The mix of poor workmanship, failure to protect the home from unforeseeable risks to potential toxic substances (aka failure to hang plastic) during demo to prevent debris from being all over the house and my toddler from being injured... the list of complaints against Rock Remodeling just keeps growing.
I have additional photos and even a video of the poor workmanship. I will now need to pay for everything to be redone. It's been nearly 2 months and we're still living in chaos and an unsafe home.
Please let me know if you need additional photos or documentation that supports these claims.
Regards,
[redacted]