As of today, 4/6/2015, a refund for the full amount of purchase, 617.47, was processed on our clients American Express ending in Transaction ID [redacted] The credit should apply within 1-business days depending on American Expresses timeframe to postWe hope that this will resolve the issues outlined and provide some level of satisfaction to our clientWe ask that the machine be returned, including all peripherals purchased using the return label that will be emailed later todayThe machine will be sent directly to the manufacturer to allow identification of what operational issues led to the poor performance noted by our clientOur clients satisfaction is of utmost importance Sincerely, [redacted]
As of today, 4/6/2015, a refund for the full amount of purchase, 617.47, was processed on our clients American Express ending in Transaction ID [redacted] The credit should apply within 1-business days depending on American Expresses timeframe to postWe hope that this will resolve the issues outlined and provide some level of satisfaction to our clientWe ask that the machine be returned, including all peripherals purchased using the return label that will be emailed later todayThe machine will be sent directly to the manufacturer to allow identification of what operational issues led to the poor performance noted by our clientOur clients satisfaction is of utmost importance Sincerely, [redacted]