Rockeye Auto

The exhaust work was performed on the car at a very well respected and established shop in Columbus that has been in business for many yrs and also has an A+ rating on this very site as well as numerous positive reviews, they gave no indication of any additional issues with the exhaust other than wear and tear for a year old car with near 200K miles on it and what was repaired (receipt is available to verify and will be used in any legal proceedings) Rockeye Auto has used them faithfully for years and have no reason to believe they would miss a converter missing or replaced on a vehicle The Air conditioning not functioning in the vehicle was explained to the customer at the time of purchase (Rockeye Auto does have an additional email from the consumer stating in fact he did know the A/C was non-functional at the time of purchase AND NOT as he explained in his complaint when the customer stated: “Not long afterward, I was riding with him and learned that the air conditioner did not work” However, Rockeye Auto understands that purchasing a pre-owned vehicle can be frustrating at times, even with ALL of the efforts and precautions that Rockeye Auto provided to this customer, Rockeye Auto still went above and beyond the responsibility of a used car dealer, and offered the customer the opportunity to bring the vehicle back and receive your FULL PURCHASE PRICE ($1750) toward the purchase of another vehicle (nearly MONTHS after the purchase) that may be more suitable to their needs, However, Rockeye Auto has learned that the customer is seeking compensation of near DOUBLE the purchase price of the vehicle This story has become more embellished with falsified details and new lies (like the time he learned about the A/C) with each new correspondence the customer has created, and unfortunately, legal action has been initiated against the customer for defamation and slander, and due to legal advice and protection of the dealership, no contact to the customer nor offer can be made to settle at this time, other than legal counsel, until the proceedings have finalized This is certainly not Rockeye Auto’s first choice, but to protect it’s name, it appears this is the only choiceTell us why here

Thank you for your inquiryTo answer your questions, first, I am not a co-signer on the purchaseSecond, my son is and is not a minorAnd, yes, this was, in fact, an "as is" purchaseWe have never suggested otherwiseHowever, under Ohio RevCode 3704.16(c)(2), it is unlawful to sell a motor vehicle that has been tampered withThe "as is" nature of the sale is entirely moot in that regardMoreover, while the non-disclosure of the missing AC condenser may not have been illegal, it was, in my estimation, plainly unethicalAgain, I appreciate your attention to this matterWhile we have a clear case for rescission of the sale, along with potential additional damages, my son would prefer not to have to wait months to resolve this via the courtsPerhaps you can help MrB [redacted] appreciate that we are essentially no more than a few hundred dollars apart at this junctureIt strikes me as a bit silly to go to court over such a small difference, especially since a court verdict would likely be far more expensive to himSincerely, [redacted]

That $is a credit for the trade in of the original vehicle in question (toyota camry last 6: 187225) and also assuming vehicle is in similar condition that is was in when it was originally sold pending a trade in evaluation.Thank you again,Matthew B***Owner - Rockeye AutoThis is Rockeye Auto's final offer in a good faith attempt to resolve Mr ***'s complaint:$credit towards the purchase of another vehicle at Rockeye AutoAttached are:- Original purchase agreement- Receipt for exhaust work prior to purchase- disclosure statement signed by the customerPlease contact me if there are any other questions!Thank you,Matthew B***Owner - Rockeye Auto

I am rejecting this response because the dealer has unfortunately chosen not to respond in good faithWe were never informed about the AC not workingMy son would never have bought the car had he known the AC was not workingThe claim that there is an email indicating otherwise is a complete fabricationI still have the entire email chain from when my son purchased the car and there is nothing in there about the AC and nothing that can could possibly be construed as an acknowledgment that the AC did not work The owner seeks to avoid his responsibility for selling a tampered vehicle, but Ohio law clearly indicates that he is responsibleThe repair shop may also have some responsibility, but that does not exonerate the seller for having sold a tampered vehicle. As for the allegation that we are seeking "nearly double" the purchase price, this is not soWe seek only to make our son whole for his lossesI wish he and and his grandparents had not spent so much on paint and body work after he bought the carThis matter would surely have settled much more easily had they not done soHowever, what's done is done and they certainly never would have done this had they known about the catalytic converter and the air conditionerIt is, moreover, a shame that the dealer has chosen to defame us, alleging that we have embellished and told "lies" about this matterLet the buyer beware, I supposeSo, not only does the dealer not want to do the right thing by his customer who has been wronged, but he apparently feels comfortable bearing witness against usIronically, the only person defaming anyone here is the dealer, who falsely accuses me of lying about this matterThe notion that he has a defamation case in this matter is laughable, since truth is an absolute defense to a defamation claimIf his lawyer has advised him otherwise -- assuming he even has a lawyer -- said attorney is serving him or herself more than he is the client. It has always been my desire that cooler heads would prevail and we could work out a reasonable settlement that at least compensates my son for most of his losses above and beyond the original purchase priceShould the dealer decide to work this out in good faith, we are ready and willing to do so. Regards, *** ***

Thank you for your inquiry. To answer your questions, first, I am not a co-signer on the purchase. Second, my son is 18 and is not a minor. And, yes, this was, in fact, an "as is" purchase. We have never suggested otherwise. However, under Ohio Rev. Code 3704.16(c)(2), it is unlawful to sell a motor vehicle that has been tampered with. The "as is" nature of the sale is entirely moot in that regard. Moreover, while the non-disclosure of the missing AC condenser may not have been illegal, it was, in my estimation, plainly unethical. Again, I appreciate your attention to this matter. While we have a clear case for rescission of the sale, along with potential additional damages, my son would prefer not to have to wait months to resolve this via the courts. Perhaps you can help Mr. B[redacted] appreciate that we are essentially no more than a few hundred dollars apart at this juncture. It strikes me as a bit silly to go to court over such a small difference, especially since a court verdict would likely be far more expensive to him. Sincerely, [redacted]

The exhaust work was performed on the car at a very well respected and established shop in Columbus that has been in business for many yrs and also has an A+ rating on this very site as well as numerous positive reviews, they gave no indication of any additional issues with the exhaust other than...

normal wear and tear for a 17 year old car with near 200K miles on it and what was repaired (receipt is available to verify and will be used in any legal proceedings).  Rockeye Auto has used them faithfully for years and have no reason to believe they would miss a converter missing or replaced on a vehicle.    The Air conditioning not functioning in the vehicle was explained to the customer at the time of purchase (Rockeye Auto does have an additional email from the consumer stating in fact he did know the A/C was non-functional at the time of purchase AND NOT as he explained in his complaint when the customer stated: “Not long afterward, I was riding with him and learned that the air conditioner did not work”   However, Rockeye Auto understands that purchasing a pre-owned vehicle can be frustrating at times, even with ALL of the efforts and precautions that Rockeye Auto provided to this customer, Rockeye Auto still went above and beyond the responsibility of a used car dealer, and offered the customer the opportunity to bring the vehicle back and receive your FULL PURCHASE PRICE ($1750) toward the purchase of another vehicle (nearly 4 MONTHS after the purchase) that may be more suitable to their needs, However, Rockeye Auto has learned that the customer is seeking compensation of near DOUBLE the purchase price of the vehicle.   This story has become more embellished with falsified details and new lies (like the time he learned about the A/C) with each new correspondence the customer has created, and unfortunately, legal action has been initiated against the customer for defamation and slander, and due to legal advice and protection of the dealership, no contact to the customer nor offer can be made to settle at this time, other than legal counsel, until the proceedings have finalized.  This is certainly not Rockeye Auto’s first choice, but to protect it’s name, it appears this is the only choice. Tell us why here...