Rockford Center

This complaint has been resolved with Ms*** Thank You

I agree with previous review..terrible staff,communication.....it's a shame when you are already dealing with your young child in a place like that let alone not being to call him,get answers,have his clothes lost ...staff is beyond ignorant...placed in visiting room today with no chairs...complete joke....my son desperately needs treatment but I will think twice about that place.....find another

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

worst place for a child should be investigated and shut down staff is rude it takes 4 days for a dr to call a parent after I had called ample amount of times to talk to one lost my sons stuffed animal ,also his shirts where not where he could get them messed up on meds said he was getting them when he was not no communication what so ever for parents the staff act like they dont know what is going on would not recommend this place what so ever during visits the sit in a rm with there phones and while my son was having one of his episodes they gave him benadryl and watched him so much for helping him through it I THOUGHT THAT WAS WHAT THEY WHERE TRAINED FOR BUT I AM WRONG IF THIS IS WHAT HAPPENS IT IS PATIENT NEGLECT NOT TO HELP OR THEY JUST DONT CARE NOT A PLACE TO PUT A CHILD

worst place for a child should be investigated and shut down staff is rude it takes 4 days for a dr to call a parent after I had called ample amount of times to talk to one lost my sons stuffed animal ,also his shirts where not where he could get them messed up on meds said he was getting them when he was not no communication what so ever for parents the staff act like they dont know what is going on would not recommend this place what so ever during visits the sit in a rm with there phones and while my son was having one of his episodes they gave him benadryl and watched him so much for helping him through it I THOUGHT THAT WAS WHAT THEY WHERE TRAINED FOR BUT I AM WRONG IF THIS IS WHAT HAPPENS IT IS PATIENT NEGLECT NOT TO HELP OR THEY JUST DONT CARE NOT A PLACE TO PUT A CHILD