I booked a one night stay at this casino after I had car issues heading back home. When we got our room and enter the room the room smelled like someone had just finish smoking in it. I went down stairs to tell the front desk so I would not be charged a smoking fees The front desk told me they would not be any fees charged because they were going to put a note saying it already had a smoke Oder. A few weeks later after receingn my credit card bill I notice a $300 dollar charge from the Monte Carlo Casino in Las Vegas I called the casino to despute the charge and they told me I smoked in the room and there is nothing they can do, that they have proof I smoked but don't want to share any information with me about the proof they have. I told the manager that I had told the front desk about the smoke Oder already there and he told me there were no notes left and the only thing I could do is dispute the charge with my credit card company .
I booked a one night stay at this casino after I had car issues heading back home. When we got our room and enter the room the room smelled like someone had just finish smoking in it. I went down stairs to tell the front desk so I would not be charged a smoking fees The front desk told me they would not be any fees charged because they were going to put a note saying it already had a smoke Oder. A few weeks later after receingn my credit card bill I notice a $300 dollar charge from the Monte Carlo Casino in Las Vegas I called the casino to despute the charge and they told me I smoked in the room and there is nothing they can do, that they have proof I smoked but don't want to share any information with me about the proof they have. I told the manager that I had told the front desk about the smoke Oder already there and he told me there were no notes left and the only thing I could do is dispute the charge with my credit card company .