Rockrose Irrigation

Per the complaint R-insulation had been used in the basementThe front bump out was rotten the two windows were fine and I was told that Mr [redacted] was going to look for a new window in have us it in the front bump out of the house, none of this is in the original estimate so anything above and beyond is a extra work order, Mr [redacted] told me to go ahead with it knowing it would be extraIf there were concerns about the siding job, this is the first I heard about it I had asked the [redacted] s if we could get together and discuss this and I never got a response as to when a good time for them would beAs for the mess my crew did the best they could do with there being about inches of snow that fell, we would be happy to come back in the spring and clean up the restThe complaint about the other windows that they bought are used windows I cant make a guarantee on installing used windows most windows were not in the best of shape nail strips were missing on some but they wanted them inThe bow window was suppose to be a foot by foot bay window I made a mistake and got them a bigger window foot x foot with crank outs which cost more than double hungs I did not charge them for the extra labor for installing that bigger window and extra framing, the window they got is new and has never been installedI never told them I was getting all my materials at Menards I told them that I shop at MenardsThe 2xin the back were the deck use to be was installed at no charge and was not on the contract had to be done because the house is hanging off the foundation over inch, I told Mr [redacted] he could paint it or wrap it with aluminum he never told me to give him an estimate on wrapping it so thought he was going to paint itThe issue with drywall inside was never our job to do Mr [redacted] told me he was going to do it instead The hand rail I used a interior one so it could pass inspection and be easier to grab because she has bad knees, they said it would be fine and they would stain itThe windows that came out of the house Mr [redacted] gave to one of my guys for his hunting shackWhen they signed a contract with us that is what they pay, when there is extra materials it all gets returned because they pay us for the job not the extra materials, I always order extra so I don't have to keep running for more materials that doesn't mean they keep whats left overLastly weather they write the check to me or my business I have to pay tax on it no matter what, also in the contract there is no mention of siding the front porch so that would be an extra charge as wellMy legal position is that by law the [redacted] s can not hire someone else to fix my work I have to be given the opportunity to fix the problems, this is an attempt to smear my name and try to get out of the extra work orders Mr [redacted] agreed toThe reason it took so long is we should have started the job when the contract was signed but they didn't have the money until weeks later, by then we were in December and with the holidays, extra work on the house, snow and freezing weather lead us to delays on the projectI have tried on several occasions to call and met with the [redacted] s to resolve these issues and was told they would get back to me and then I get this complaint form the Revdex.comI don't know what more I can do?

I do have a substantial amount of information and I am not able to attach all that much on here I have several pictures and I have copies of the proposal/contract that he gave us, that would clearly state that he is in breach of contract for some of the work Since his response back to this was not in anyway admitting to any of the issues, we have already talked to a lawyer on this issue and are in the process of going through the proper channels with our lawyer and the Consumer Protection Agency And to verify the fact that I am only doing this to smear his name and get out of paying him for the remaining work is ridiculous since I paid him up front and in full prior to him even starting work on our house I understand that he did do some work that was not on the proposal, but with the fact that the bow window that is on the proposal as going to be a special order bay window He decided to take it upon himself to put in a bow window, which may have been more money, but it is not a complete window that we have to yet pay out the same amount that he is stating we owe him, to order the rest of the window to make it make it safe as far as Anderson Windows has told us we need If you can send me a link to send the whole file to, I will be happy to send you all the information I have

I do hear what Ms*** is saying, but the bow window was sitting at there place for about two days, I would think that they checked it out and if they were not happy with it I would not have put it in, I would have returned it and ordered a different one, Mr*** looked it all over and never said anything to me and he was there the entire week and nothing was said, but instead they wait until its installed to say that they don't like itIf the window needs to be fixed or adjusted or parts are missing then I would be happy to fix any problems with it and I did try to reach out and get this matter resolved but they always cancelled the appointment with meI don't know how you can complain about the work done on your house when you don't give the contractor chance to make it right with you and that's what I tried to do but you told me you don't want me to do anymore work on your house and I was not aloud on your property! So you are denying me my right to fix any problems on your house, then telling me that I have to pay someone else to fix those problems and then you jump right in to hiring a lawyer to sue me! I have a right to be given the opportunity to fix my work, this all could have been avoided if we would have had that meeting was trying to setup with you! Siding that front porch was never on the estimate either but was done as well

Per the complaint R-insulation had been used in the basementThe front bump out was rotten the two windows were fine and I was told that Mr*** was going to look for a new window in have us it in the front bump out of the house, none of this is in the original estimate so anything
above and beyond is a extra work order, Mr*** told me to go ahead with it knowing it would be extraIf there were concerns about the siding job, this is the first I heard about it I had asked the ***s if we could get together and discuss this and I never got a response as to when a good time for them would beAs for the mess my crew did the best they could do with there being about inches of snow that fell, we would be happy to come back in the spring and clean up the rest. The complaint about the other windows that they bought are used windows I cant make a guarantee on installing used windows most windows were not in the best of shape nail strips were missing on some but they wanted them inThe bow window was suppose to be a foot by foot bay window I made a mistake and got them a bigger window foot x foot with crank outs which cost more than double hungs I did not charge them for the extra labor for installing that bigger window and extra framing, the window they got is new and has never been installedI never told them I was getting all my materials at Menards I told them that I shop at MenardsThe 2xin the back were the deck use to be was installed at no charge and was not on the contract had to be done because the house is hanging off the foundation over inch, I told Mr*** he could paint it or wrap it with aluminum he never told me to give him an estimate on wrapping it so thought he was going to paint itThe issue with drywall inside was never our job to do Mr*** told me he was going to do it instead. The hand rail I used a interior one so it could pass inspection and be easier to grab because she has bad knees, they said it would be fine and they would stain itThe windows that came out of the house Mr*** gave to one of my guys for his hunting shackWhen they signed a contract with us that is what they pay, when there is extra materials it all gets returned because they pay us for the job not the extra materials, I always order extra so I don't have to keep running for more materials that doesn't mean they keep whats left overLastly weather they write the check to me or my business I have to pay tax on it no matter what, also in the contract there is no mention of siding the front porch so that would be an extra charge as wellMy legal position is that by law the ***s can not hire someone else to fix my work I have to be given the opportunity to fix the problems, this is an attempt to smear my name and try to get out of the extra work orders Mr*** agreed toThe reason it took so long is we should have started the job when the contract was signed but they didn't have the money until weeks later, by then we were in December and with the holidays, extra work on the house, snow and freezing weather lead us to delays on the projectI have tried on several occasions to call and met with the ***s to resolve these issues and was told they would get back to me and then I get this complaint form the Revdex.comI don't know what more I can do?

I do have a substantial amount of information and I am not able to attach all that much on here.  I have several pictures and I have copies of the proposal/contract that he gave us, that would clearly state that he is in breach of contract for some of the work.  Since his response back to this was not in anyway admitting to any of the issues, we have already talked to a lawyer on this issue and are in the process of going through the proper channels with our lawyer and the Consumer Protection Agency.  And to verify the fact that I am only doing this to smear his name and get out of paying him for the remaining work is ridiculous since I paid him up front and in full prior to him even starting work on our house.  I understand that he did do some work that was not on the proposal, but with the fact that the bow window that is on the proposal as going to be a special order bay window.  He decided to take it upon himself to put in a bow window, which may have been more money, but it is not a complete window that we have to yet pay out the same amount that he is stating we owe him, to order the rest of the window to make it make it safe as far as Anderson Windows has told us we need.  If you can send me a link to send the whole file to, I will be happy to send you all the information I have.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The above pictures attached to this are of the back of our home.  I just took this pictures on Saturday, Feb. 20, 2016.  This is just a sample of all the issues on our house. Our file is just too big to attach to this site.   The more days that go by, the more we feel the money that we poured into our home just flew right out the window!!  Again, I am not certain that any agreement will be met on this issue.  My husband and I are looking at some possibilities a this point and will contact [redacted] via text when we look at all angels on what we are possibly going to do.  At that point, if he is not willing to go along with how we want to handle this, then the issue with him will never be resolved.  Nothing that can be done, will ever resolve my complaint.  And all the lies and BS from Mr. [redacted] are not helping his case to get this resolved.  So at this point, I am done with all this back and forth on here from him and am not going to waste anymore of my time playing this game.  We still have the complaint submitted with The Consumer Protection Agency.  And we have not hired a lawyer at this point, we have only just had a consult with him.  But if we get to the point that we need to hire him, everything is ready to go.  
Regards,
[redacted]