Rocky Mountain Repair LLC

Once again very sorry for not getting it in your motorhome before you lefti can credit the card back there will be the restocking fee for I do not need another tvI do need a card number for I do not keep any info on file or on my computer for safty reasons regarding customer info and privacyI will be out of town from friday morning til tuesday morning, you can contact me then with info on cardAnd the ladies at the check in booth would love to hear from you to make sure your ok they are worried, I know you are seasonal help and left before seasons end but they are worried in health reason because you left so early in the morningInce again sorry for all the problems I hope the park reinbureses you and I do have a printed out receipt for you

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received, your complaint will be closed Administratively Resolved] Revdex.com, I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaintFor your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.]I do not accept this solution I was in MT on a seasonal job and left to return to OH I have received no phone calls or emails from [redacted] nor from park staff since I left on July [redacted] ’s phone number did not appear on my list of “recent calls” listed on my phone I assure you my phone and internet are in good working order and that I have received e-mail and messages from many other people I called [redacted] on 6/6/16,6/and e-mailed on 6/ When he finally responded, he said he would come on 6/to install the TV I had already paid for He did not show up that day nor respond to calls made to him that day Here it is a month later and I have had no response from him until he responded to the Revdex.com second request Since I am not in MT and therefore cannot know if the TV [redacted] has will fit the space in my camper, the only acceptable solution is to have [redacted] give me a full refund of the $on my credit card Regards, [redacted]

Very sorry about missed calls my business is a mobile rv repair and summer is my busy time and have a hard time returning callsI work alone and no help my faulti went to pick up tv from best buy on day promised ,I dont remember exact date believe a tuesday , at best buy they had on file tv/dvd
player was paid for but not ordered hence no call from them saying it was inIt was reordred and I now have itI tried calling and no ansewer,wasnt worried as she was in the park and she has an older phone poor serviceBrought with me last friday to install as I was in the park to work on an other camperDid not see her thereWhen I left I stopped and talked to park ranger who had no idea where she wentThey too have called her multiple times no responseThe park ranger lady ask me if I find her to please let her know where she isI have been in business since and no complaints at all I want to get this resolved as I want no complaints on my business and also now have a dollar tv thay I can not return because of specail orderI am willing to mail to herIf not I can credit her card but will be a 25% restock fee for I now have a tv that I do not need Thank you *** *** Rocky Mountain Repair llc *** *** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.] As I indicated before, the only acceptable amount to be reimbursed is the full amount $140.  It is the business' poor communication that caused the problem and he needs to take full responsibility.  He can call me at ###-###-#### to get the card number.  
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received, your complaint will be closed Administratively Resolved]
Revdex.com,
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I do not accept this solution.   I was in MT on a seasonal job and left to return to OH.  I have received no phone calls or emails from [redacted] nor from park staff since I left on July 8..  [redacted]’s phone number did not appear on my list of “recent calls” listed on my phone.  I assure you my phone and internet are in good working order and that I have received e-mail and messages from many other people.   I called [redacted] on 6/15. 6/16,6/17 and e-mailed on 6/18.   When he finally responded, he said he would come on 6/24 to install the TV I had already paid for.   He did not show up that day nor respond to 2 calls made to him that day.  Here it is a month later and I have had no response from him until he responded to the Revdex.com second request.   Since I am not in MT and therefore cannot know if the TV [redacted] has will fit the space in my camper, the only acceptable solution is to have [redacted] give me a full refund of the $140 on my credit card.  
Regards,
[redacted]

Once again very sorry for not getting it in your motorhome before you left. I can credit the card back there will be the restocking fee for I do not need another tv. I do need a card number for I do not keep any info on file or on my computer for safty reasons regarding customer info and privacy. I will be out of town from friday morning til tuesday morning, you can contact me then with info on card. And the ladies at the check in booth would love to hear from you to make sure your ok they are worried, I know you are seasonal help and left before seasons end but they are worried in health reason because you left so early in the morning. Ince again sorry for all the problems I hope the park reinbureses you and I do have a printed out receipt for  you .