Rocky Mountain Tree Care, Inc.

Initial Business Response /* (1000, 11, 2015/08/19) */
After taking a few weeks to investigate these allegations we found that we were responsible for minor repairs on Mr***'s vehicleIt was turned over to our insurance on 8/and approved for payment on 8/Our apologies for any
inconvenience this may have caused you
Initial Consumer Rebuttal /* (2000, 13, 2015/08/21) */
(The consumer indicated he/she ACCEPTED the response from the business.)
After spending many hours on this the company's insurance information was provided and a claim has been filedI am still disappointed in the lack of responsibility taken by both the company and the two men who actually caused the damageIf there hadn't been a security video I am sure that the company and the men would still be denying the incident to this dayOne can only hope that the owner will at least speak with his two employees about reporting things like these and being held accountableAs of now the issue isin the insurance company's hands so it it technically resolved