[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I was lead to believe that Rocky’s Auto Repair is a legitimate businessThe engine was shipped to the business address for Rocky’s Auto Repair and the work was performed on the business propertyThe model that this business is operating under is a bad practice and not professional The fact is that the work was not done correctly nor did the mechanic fix the original problem or the subsequent problem that he createdI was forced to take the vehicle to a different mechanic shop at which time the engine was re-installed to resolve the issuesRocky’s Auto Repair mechanic shop cannot be trusted; it is my experience that the mechanics steal your parts and replace them with less expensive partsI have documentation and pictures to prove my statements The bottom line is the vehicle was worked on by Rocky’s Auto Repair mechanic and the work was not completed correctlyI was forced to take the vehicle to a different mechanic shop to have the same work completed in a professional manner with “No Leaks” The picture attached is a snapshot of me in the shop with my vehicle when I realize the many issue with the repair shop I need to be compensated for money paid to Rocky’s Auto Repair shopIf this is not resolved in an expeditious manner, I will pursue legal action to the fullest extent of the law Regards, [redacted] ***
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I was lead to believe that Rocky’s Auto Repair is a legitimate businessThe engine was shipped to the business address for Rocky’s Auto Repair and the work was performed on the business propertyThe model that this business is operating under is a bad practice and not professional The fact is that the work was not done correctly nor did the mechanic fix the original problem or the subsequent problem that he createdI was forced to take the vehicle to a different mechanic shop at which time the engine was re-installed to resolve the issuesRocky’s Auto Repair mechanic shop cannot be trusted; it is my experience that the mechanics steal your parts and replace them with less expensive partsI have documentation and pictures to prove my statements The bottom line is the vehicle was worked on by Rocky’s Auto Repair mechanic and the work was not completed correctlyI was forced to take the vehicle to a different mechanic shop to have the same work completed in a professional manner with “No Leaks” The picture attached is a snapshot of me in the shop with my vehicle when I realize the many issue with the repair shop I need to be compensated for money paid to Rocky’s Auto Repair shopIf this is not resolved in an expeditious manner, I will pursue legal action to the fullest extent of the law Regards, [redacted] ***