Rocky's Waterproofing Company, LLC

Rocky’s Waterproofing waterproofed the basement at Landor Ave prior to Mr [redacted] owningAnd when we waterproofed I noticed there was some dampness in crawlspace so we vented the crawlspace to the drain tile system Previous owner sold home to Mr [redacted] and the basement work was transferrable to Mr [redacted] Basement work is under warranty, crawlspace is notHad crawlspace been waterproofed, it would have been under warranty Mr [redacted] was getting water in the crawlspace and called my company to come look at itI told him it was would be around $to waterproof the crawlspace; however he did not want to spend $I tried to tell Mr [redacted] he needed the crawlspace waterproof however he was insistent for an outside drainage systemMr [redacted] was advised we could put an outside tile drainage system at a much lower cost however he was advised before work ever started it will not keep any water out of the crawlspace and outside work does not come with a warranty The work was performed the week of May 2015, and contract was paid in full Regards, Rocky’s Waterproofing Company

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
The issue is that I had another Company *** Foundation come out to look at French DrainsMr *** *** form *** INC stated he could not believe Rocky put in the drains They are incorrectly put in, not deep enough, does not in clue the right materials such as the mess , and is going in the wrong directions and actually causing water to flow against the foundation instead of awayI sent Rocky the estimated from *** were it clearly states these facts*** is stating that french drains will work if they are properly installed with the right materials and in the proper directionI trusted Rocky's because they have been in business a long time and answered my phone calls till I may a complaint The guy from *** said I should take Rocky's to small claims court I just want a refund to get this fixedI don"t trust Rocky"s shoddy work, or that he has the common knowledge to put the drains in

Rocky’s Waterproofing waterproofed the basement at Landor Ave prior to Mr*** owningAnd when we waterproofed I noticed there was some dampness in crawlspace so we vented the crawlspace to the drain tile system. Previous owner sold home to Mr*** and the basement work was
transferrable to Mr***Basement work is under warranty, crawlspace is notHad crawlspace been waterproofed, it would have been under warranty
Mr*** was getting water in the crawlspace and called my company to come look at itI told him it was would be around $to waterproof the crawlspace; however he did not want to spend $I tried to tell Mr*** he needed the crawlspace waterproof however he was insistent for an outside drainage systemMr*** was advised we could put an outside tile drainage system at a much lower cost however he was advised before work ever started it will not keep any water out of the crawlspace and outside work does not come with a warranty The work was performed the week of May 2015, and contract was paid in full
Regards,
Rocky’s Waterproofing Company