Rocsell

I brought my Rolex watch into Rocsell's jewelry store for repair during the first week of Feb Everything was fine for about two weeks but the pin that they replaced fell outI took it back to the store and told them that the repair was unsuccessful, The young man at the counter took my watch and put it in a envelope and told me that the repair guy would take care of itI returned a few days later to pick my watch up but the same guy that I gave it to said that the repair guy must have put it some where and he could not find it, ( I think his name was ***) he told me to come back in a few days, which I did only to find that they still couldn't find my watchThe manager*** said they were going to check camera and find out what happened, then asked me to come back againA few weeks went by with them calling me telling me that they were still working on itI returned to the store on Mar 2nd and informed ** that I had an engagement and needed my watch replaced asapThey showed m