Rodeo Mart

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] My complaint has nothing to do with boots or refundThis man has called me on several occasions and harassed me over the phone about this matterVery rude and unprofessionalEven before I was notified about boots being discontinued he called me and was very nasty over the phone

the boots were scheduled to ship factory direct The boots have be discontinued and have been credited back to customerriginal TransactionDateTypeStatusDetailsGrossFeeNetFeb 10, 2017Payment From [redacted] RefundedYou have refunded this payment in full.You have refunded this payment in full.Details$USD-$USD$USDRelated TransactionDateTypeStatusDetailsGrossFeeNetFeb 13, 2017RefundCompleted...-$USD$USD-$USD

ORDER #3230-Promised delivery as May 13 on an order made May 9th. Noticed the date change on the UPS site as May 14th. Unacceptable! Site promised 72 hour delivery and I needed the vest on May 13th, not the 14th. Left and voice message and sent an email, but got no response.

Want to withdrawal complaint, it has been handles and taken care of.[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the response made by the business in reference to complaint ID 11930894, and find that this resolution is satisfactory to me.
Regards,
Kimberly *** *** ***

MrHammett incorrectly entered the shipped address in his order He called at 5:pm and demanded to get the tracking number I told him the items order were being drop-shipped and I did not have a tracking number at that time and the company shipping was closed at that time I
told him that I would get him one when I could contact the shipper He kept saying I need the tracking number I never was able to explain to him so he could understand that I was going to get him the tracking number He then demanded the order be cancelled The full amount of the order has been returned to his credit card Here is the refund:Date Type Status Details Gross Fee Net Apr 3, 2015Payment From *** *** RefundedYou have refunded this payment in full.You have refunded this payment in full. *** $USD Thanks for the Opportunity to Clear This UP!*** ***

Mr *** told me that I sent a glove that was the wrong size I always key into that to help correct future mistakes There was a glove that came in and I checked if it was the size ordered---yes same size as ordered Today I refunded his money back

This is a difficult situation.  I do not stock these vests and no room to put them in.  Customers may buy XL not knowing what they what--but exceptional hard to sell without severely discounting the price.Tell us why here... In the future if I put on product description---NO RETURNS...

on this ves---may I do this?  The vest was refunded.pr 17, 2017RefundCompleted...-$235.00 USD Thanks![redacted]RM

I tried to explain to this person what was happening and she would not liasten--very frustrating.  She has here money backTell us why here...

[A default letter is provided...

here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]  if if shows up ?

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]Yes you did explain to me the situation in a very rude and unprofessional matter and continuously called harassing me about situation. You even raised your voice with me over the phone with a very poor attitude. That's where the complaint comes in for that matter not because I ordered a pair of boots that appeared available online and then they weren't. I'm not sure that your understanding why I complained. Your customer service skills are awful and you should never talk to someone in the manner that you did with me. That's why I was unhappy.

Company states that the issues have been resolved.

the boots were scheduled to ship factory direct.  The boots have be discontinued and have been credited back to customer. riginal TransactionDateTypeStatusDetailsGrossFeeNetFeb 10, 2017Payment From [redacted]RefundedYou have refunded this payment in full.You have refunded this...

payment in full.Details$433.33 USD-$9.83 USD$423.50 USDRelated TransactionDateTypeStatusDetailsGrossFeeNetFeb 13, 2017RefundCompleted...-$433.33 USD$9.53 USD-$423.80 USD

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]My complaint has nothing to do with boots or refund. This man has called me on several occasions and harassed me over the phone about this matter. Very rude and unprofessional. Even before I was notified about boots being discontinued he called me and was very nasty over the phone.

I ordered cowboy boots from them in March. They stated it would take about three weeks to ship out to me. It is now four months later and still no boots BUT they charged my card $270. I called two months ago the the man was mean and very rude to me and stated that they would ship out that Monday. Still two months later and no boots. Called today and they stated they would ship out soon.