Rogers Relaxing Massage Therapy LLC

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Hi ***,Our records indicate this order was delivered on 12/**, in time for Christmas: [redacted] Order was placed on Saturday December [redacted] 7:14pm UTCOrder shipped December **Estimated delivery time to US for the product you ordered was 5-days.Thanks and best,Jake

Revdex.com:At this time, I have not been contacted by Fancy regarding complaint ID ***.Sincerely,*** ***

This order was delivered to the customer on Saturday, June **The estimated delivery date from time of purchase is and was shown on the product page to be 14-daysOrder was placed on May **We are investigating where the disconnect lay in prior communications

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did receive the tote on the date they claim, however my complaint was more about the lack of information and/or ability to communicate with anyone in regard to the purchaseI constantly purchase items online and businesses are constantly communicating with me about my purchaseAlso, time of delivery is always clearly placed on page of website as well as towards the end of purchaseI did not see time of delivery estimate at either pointMy issue has been resolved by me because I decided to keep the product for myself instead of gifting it, but I will no buy from fancy again nor will I recommend it to anyone.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Order was marked shipped by seller on October *, Shipping time was unacceptably delayed, so customer has been refunded in full but will still receive the item that was ordered

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi [redacted],Our records indicate this order was delivered on 12/**, in time for Christmas: [redacted]. Order was placed on Saturday December * 7:14pm UTC. Order shipped December **. Estimated delivery time to US for the product you ordered was...

5-15 days.Thanks and best,Jake

Revdex.com:At this time, my complaint, ID [redacted] regarding Fancy has been resolved. I received a refund and they are still planning on sending me the item.
 
Sincerely,
[redacted]