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Rogue Real Estate Sales & Property Management

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Rogue Real Estate Sales & Property Management Reviews (2)

Ms*** was charged for damages, rent and utilities per her lease agreement. Charges were withheld from her security deposit as per the terms of her contract. Below is a full explanation of the charges withheld.Ms*** signed a year lease on May 5, to May 4, 2018.
She has broken her lease agreement and moved out with notice on July 28, 2017. She was fully aware of the terms for breaking her lease and knew she was responsible for rent, utilities and any out of pocket expenses including any damages until the property was rented/leased again.When Ms*** moved out on July 28, she did have the home professionally cleaned by a house cleaner and a carpet cleaner and was not charged for house cleaning nor carpet cleaning. The home interior was professionally painted on August 8, 2016. The tenant prior to Ms*** did not have any pets. When they moved out there was no damage or smell of pets. Ms*** was charged for rent from July 28, to August 15, in the amount of $675.00, Utilities for July 20, to August 15, in the amount of $21.05.Rogue had a professional carpet company go out to the property to investigate with a professional high powered ultra violet light to determine where the pet urine was coming from. It was clearly determined that there was urine spray in several areas and rooms. The area where she had the litter box was the most affected area. It is a fact that cats are very territorial and do not like change. Typically cats will mark their territory and not use the litter box when they are moved to a new environment. It would not matter if the cat was in the home for day or days, they do damage, this is why she was charged an additional deposit for having the cat. Ms*** was charged for pet damage to the home in the amount of $$was charged for cleaning the walls and base trim where there was pet urine and touch up paint. She was also charged $for carpet tear out, pad replacement and sealing the floor where pet urine was detected. She was not charged for the actual carpet replacement.Rogue Real Estate has in no way demonstrated or acted in retaliation nor has Rogue withheld funds from the security deposit unlawfully. Breaking a lease has no reflection on how Rogue proceeds with a tenant’s move out or re-renting of the property. Ms*** was charged for actual damages to the property from her tenancy.

Complaint: ***
I am rejecting this response because:Rouge Realty's response is what we have come to expect from themTheir legal terminology concerning the contract and the events have a sliver of truth however I stand by my previous statementsTheir claims are without merit and evidence and witness' will show that to be quite evidentAs I stated earlier, when all the evidence is put forward any reasonable person will conclude that Rouge has twisted the system to withhold my security deposit and I expect a full refund.?
Sincerely,
*** ***

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Address: 534 E Main St, Medford, Oregon, United States, 97504-7118

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