Rohit Kumar Gupta, CPA, CMA, Prof. Corp.

American Residential Services, LLC D/B/A ARS Illinois ("ARS") has received your email dated November 29, 2016, regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond.   We are currently in communication with...

above referenced customer to gain a better understanding of the Complaint and hope to achieve an amicable resolution very soon. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at ([redacted].

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Business did reach out to me and agreed on the issue. The ARS representative mentioned that the expected resolution is agreeable and will refund $100 on provided service and $14 for cancelled monthly service totaling to $114. However I am still waiting for that refunded amount to reflect on my bank account.
Sincerely,
[redacted]

American Residential Services, LLC D/B/A ("ARS") has received your email dated November 10, 2017 regarding the above-referenced complaint. Thank you for bringing this matter to our attention and allowing us the opportunity to respond. We have been in communication with the customer and have reached...

an amicable resolution. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at ([redacted]       Thank you,   [redacted] | Customer Relations Team Lead American Residential Services, LLC Office: [redacted]

March 18, 2016 Revdex.com of Chicago & Northern Illinois, Inc. RE:       Revdex.com ID# [redacted]             [redacted] American Residential Services, LLC D/B/A ARS/Rescue Rooter (“ARS”) has...

received your email dated March 16, 2016, regarding the above-referenced complaint.  Thank you for bringing this matter to our attention and allowing us the opportunity to respond.  Our corporate office is currently in communication with Mr. [redacted] to gain a better understanding of the complaint and to hopefully achieve an amicable resolution very soon. ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute.  If you require additional information regarding this complaint, please feel free to contact [redacted] Respectfully submitted, [redacted] Corporate Online Reputation Analyst