Initial Business Response / [redacted] (1000, 10, 2015/10/14) */ The worker who spoke about spraying was referring to spray for exterior insects such as ants, spiders, etcwhich we routinely do to all cabinsWe have never in our years of owning this campground had bed bugsI gave this woman money to do any laundry she wanted to do, I gave he bags to discard items and refunded all fees that I felt was fair for this situationI AD TO BURN $worth of mattresses and the buy new ones after cabin was cooked for hours at degreesI did not accuse this woman, I only asked if she had an issue with bed bugsShe is trying to make me look like a monster just dramatize this situation so she can get more moneyI have never had to deal with something like this but I feel I did what was fairWe will not refund for other cabin as there was not an issue with itThis would be totally unfair to me
Initial Business Response / [redacted] (1000, 10, 2015/10/14) */ The worker who spoke about spraying was referring to spray for exterior insects such as ants, spiders, etcwhich we routinely do to all cabinsWe have never in our years of owning this campground had bed bugsI gave this woman money to do any laundry she wanted to do, I gave he bags to discard items and refunded all fees that I felt was fair for this situationI AD TO BURN $worth of mattresses and the buy new ones after cabin was cooked for hours at degreesI did not accuse this woman, I only asked if she had an issue with bed bugsShe is trying to make me look like a monster just dramatize this situation so she can get more moneyI have never had to deal with something like this but I feel I did what was fairWe will not refund for other cabin as there was not an issue with itThis would be totally unfair to me