Revdex.com: If you can tell the receipt alone shows that they lie. The amount was not almost 1400.00. I was not told that I would be refunded gas on my car if I brought it back. I do not feel comfortable bringing it back. I will not bring it back. I did not ask for loaner. I called 2 weeks ahead to make this appointment they could have asked for my vin number to order the part to have it available for same day service. The car that they loaned me I did not drive barely do to the fact that it took a lot of gas. I was told that my car would be ready by Friday not Wednesday. If I knew it would have been that long to get my car fixed I would have never went. I would have never went if I knew that all of this was going to happen. Yes I did write a negative review that is true. I have a picture of my seat, my steering wheel, the crack in my back seat floor thing, and my compass finally works. I got that fixed. Now I did not ask for the rental I did not ask for the company to go threw my car, move my mail all the way to back, open my mail. So much happened from this Mazda dealership it is disturbing. I refuse to let them work on my car again. I do not trust them and I will never trust them. That is the bottom line. The only way that I will feel that this is resolved if I get some of my money back. That is the only way!
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
Revdex.com: If you can tell the receipt alone shows that they lie. The amount was not almost 1400.00. I was not told that I would be refunded gas on my car if I brought it back. I do not feel comfortable bringing it back. I will not bring it back. I did not ask for loaner. I called 2 weeks ahead to make this appointment they could have asked for my vin number to order the part to have it available for same day service. The car that they loaned me I did not drive barely do to the fact that it took a lot of gas. I was told that my car would be ready by Friday not Wednesday. If I knew it would have been that long to get my car fixed I would have never went. I would have never went if I knew that all of this was going to happen. Yes I did write a negative review that is true. I have a picture of my seat, my steering wheel, the crack in my back seat floor thing, and my compass finally works. I got that fixed. Now I did not ask for the rental I did not ask for the company to go threw my car, move my mail all the way to back, open my mail. So much happened from this Mazda dealership it is disturbing. I refuse to let them work on my car again. I do not trust them and I will never trust them. That is the bottom line. The only way that I will feel that this is resolved if I get some of my money back. That is the only way!
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]