Ron Furman's Commercial Sweeping & Paving, Inc.

Ron Furman’s Commercial Sweeping & Paving, Inc(hereinafter “Furman’s”) entered into a contract dated April 4, 2018, with Robert *** to provide all necessary labor, material, and services to tear off and replace a driveway to improve the Real Estate located at ECarpenter
Street, Springfield, Illinois The contract amount was for $7,At the time the contract was entered into, Furman’s believed Mr*** requested the work with the knowledge and consent of the property owners, Eric *** and Robert ***Alternatively, Furman’s believed that the Owners authorized and/or permitted Robert *** to enter into the contract. Furman’s completed the work in a satisfactory manner on or about April 10, After the work was performed and completed, Mr*** did not respond to Furman’s request for paymentFurman’s then filed a valid Mechanic’s Lien on the property for the work performed and the amount owed. Not only is Mr***’s complaint misleading, it also is devoid of any facts regarding the work performed by Furman’s and the substantial improvement and increase in value the new driveway provided to the propertyFirst, Furman’s did not remain “very quite” (sic)Furman’s, through its owners and its attorneys, communicated with Robert ***, Eric ***, and their attorneyIn fact, after Furman’s completed the driveway work, Robert ***, an owner of the property, came to Furman’s office and stated that the driveway looked nice, but he did not ask for the driveway to be re-done and “good luck trying to get paid for it.” Next, Mr***’s claim that Furman’s “tore out a perfectly good driveway” is simply not trueThe driveway was weathered, cracked, uneven and pittedThis can be seen in the before and after photographs of the driveway. Nonetheless, Furman’s released its Mechanic’s Lien, although legally recorded and filed in good faith for the work it performed, in order to pursue other avenues and further investigation regarding the driveway work which Mr*** and Mr*** now claim they “did not approve.” Furman’s does not believe the Owners’ claims, and in its opinion, believes the Owners are using this storyline as a scheme to avoid paying for the substantial improvement and value Furman’s provided to their property

Initial Business Response /* (1000, 5, 2016/09/01) */
I have the signed estimate from *** dated 9/25/We asphalted the driveway around 10/13/as per the estimateI had explained to her prior to even starting the job that she needed 4xrock along the edge of the driveway on the west side
because after installing the asphalt you can't take heavy equipment over the new asphaltI told her this was a $extra chargeShe did NOT want to pay the extra expenseSo we asphalted the driveway as per the estimate she signed which does NOT say anything about installing rock along the edge of the drivewayShe also paid in full for the drivewayIf she was not happy with the service why did she even pay? And then she waits almost a full year to complain about the service and said that I lied to herThat is NOT close to the truthI told her what needed to be done and the extra cost and she refusedWhen she called on 8/29/She asked me when I was coming back to do what I said I was going to do and I said are you going to pay the $500.00? She never answeredI asked again and no response and then that is when I told her you should find another contractorI have been in business for years and always go above and beyond on customer service and quality of work and I have never encountered such a rude and disrespectful customerI have attached a copy of the signed estimateWe did exactly what is on the estimateI even mentioned to her when I went to bid the job she could have a wash out along the drive if she didn't do the 4'xbecause her driveway is on such an inclineShe did NOT want to pay the extra money
Initial Consumer Rebuttal /* (3000, 7, 2016/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The work that was not done was not in the initial estimate, which is why I had to ask him about doing itHe said on the phone that it would be about $and I agreed and told him to do itWeeks later, they still hadn't done it so when I called to ask why I was told it was because I hadn't signed the contract (which no one told me to do, or that it was a contract - it had always been referred to as the estimate)I signed it and returned it and then they paved the driveway without doing the extra work we had verbally agreed uponIf *** was so insistent that I should have this done as he says he was, why did he not include it in the estimate? I was the one who had to specifically ask him to do itThen, because it was a verbal agreement, he just forgotNow that it has become a problem, he wants to lie about what happened
He is also lying about what happened on the phone Aug He never asked me if I would pay $for it nowHe asked me if I wanted him to bring that amount of rock out now, and I asked him if that would fix itHe said he didn't know and would have to come out and look at it, so I said I just want him to fix itHe became incoherently angry in his speech and hung up on me
This response is unacceptable

I am rejecting this response because: First and foremost this is what MrFurman gets for lying in his pervious comments and doing business with an unknown person through and email without any down payment or face to face contact with this Mr***I myself am a business owner and have been for years and would never ever do business through an email, period, let alone without a down payment, specially a $7,job, this is common senseIf MrFurman assume that Mr*** was associated with my partner Bob or I, maybe he should have told Mr*** he needed one of the owners to contact him to make sure it was ok to continue to with an again $7,job and get a down payment. MrFurman never once responded to not one phone call that my partner or I made to his office in regards to this matter (VERY SICK) as a business owner and after my partner Bob went to MrFurman's office is then when the mechanics lien was placed but not until then because he knew he made a mistake and had to try and get the money from someone but it is was not going to be my partner or I. If MrFurman in fact thinks that this mechanic lien was legally recorded and filed in good faith for the work MrFurman performed then why after our attorney sent MrFurman's attorney a letter (see attached), would he released the mechanics lien (see attached)? If MrFurman truly though that we scammed him then MrFurman should have proceeded with the Mechanics lien, but MrFurman in fact knows he doesn't have a leg to stand on because of his wrong in doing business and that we were going to take it all the way into court if it had to beMrFurman is trying to cover his large mistake by trying to scare us into paying for something we didn't request or sign forUnfortunately being a business owner I don't need to scam someone out of a drive way specially since I own a construction business and do all of my own work and clearly have the money to pay for what I needThe driveway may have been weathered and had a few slight issues but nothing that was needed to replace the whole driveway. Bottom line is MrFurman should do business the proper way this day and age with all the scamming going on and not take it upon himself to trust just anyone and defiantly not try to place blame on a owner because of his negligenceIf my partner or I in fact was trying to scam MrFurman we would not write complaints on all the sites and would defiantly not get our lawyers involved and be willing to take it all the way through the courts, which is in fact what we was planning on doingI believe MrFurman can have his opinion but no need to lie and act out of character to try to not make himself not look stupid in this matter