Ron Furman's Commercial Sweeping & Paving, Inc.

I am rejecting this response because: First and foremost this is what Mr. Furman gets for lying in his pervious comments and doing business with an unknown person through and email without any down payment or face to face contact with this Mr. [redacted]. I myself am a business owner and have been for years and would never ever do business through an email, period, let alone without a down payment, specially a $7,850.00 job, this is common sense. If Mr. Furman assume that Mr. [redacted] was associated with my partner Bob or I, maybe he should have told Mr. [redacted] he needed one of the owners to contact him to make sure it was ok to continue to with an again $7,850.00 job and get a down payment. Mr. Furman never once responded to not one phone call that my partner or I made to his office in regards to this matter (VERY SICK) as a business owner and after my partner Bob went to Mr. Furman's office is then when the mechanics lien was placed but not until then because he knew he made a mistake and had to try and get the money from someone but it is was not going to be my partner or I. If Mr. Furman in fact thinks that this mechanic lien was legally recorded and filed in good faith for the work Mr. Furman performed then why after our attorney sent Mr. Furman's attorney a letter (see attached), would he released the mechanics lien (see attached)? If Mr. Furman truly though that we scammed him then Mr. Furman should have proceeded with the Mechanics lien, but Mr. Furman in fact knows he doesn't have a leg to stand on because of his wrong in doing business and that we were going to take it all the way into court if it had to be. Mr. Furman is trying to cover his large mistake by trying to scare us into paying for something we didn't request or sign for. Unfortunately being a business owner I don't need to scam someone out of a drive way specially since I own a construction business and do all of my own work and clearly have the money to pay for what I need. The driveway may have been weathered and had a few slight issues but nothing that was needed to replace the whole driveway. Bottom line is Mr. Furman should do business the proper way this day and age with all the scamming going on and not take it upon himself to trust just anyone and defiantly not try to place blame on a owner because of his negligence. If my partner or I in fact was trying to scam Mr. Furman we would not write complaints on all the sites and would defiantly not get our lawyers involved and be willing to take it all the way through the courts, which is in fact what we was planning on doing. I believe Mr. Furman can have his opinion but no need to lie and act out of character to try to not make himself not look stupid in this matter.

Initial Business Response /* (1000, 5, 2016/09/01) */
I have the signed estimate from [redacted] dated 9/25/15. We asphalted the driveway around 10/13/15 as per the estimate. I had explained to her prior to even starting the job that she needed 4x9 rock along the edge of the driveway on the west side...

because after installing the asphalt you can't take heavy equipment over the new asphalt. I told her this was a $500.00 extra charge. She did NOT want to pay the extra expense. So we asphalted the driveway as per the estimate she signed which does NOT say anything about installing rock along the edge of the driveway. She also paid in full for the driveway. If she was not happy with the service why did she even pay? And then she waits almost a full year to complain about the service and said that I lied to her. That is NOT close to the truth. I told her what needed to be done and the extra cost and she refused. When she called on 8/29/16 She asked me when I was coming back to do what I said I was going to do and I said are you going to pay the $500.00? She never answered. I asked again and no response and then that is when I told her you should find another contractor. I have been in business for 35 years and always go above and beyond on customer service and quality of work and I have never encountered such a rude and disrespectful customer. I have attached a copy of the signed estimate. We did exactly what is on the estimate. I even mentioned to her when I went to bid the job she could have a wash out along the drive if she didn't do the 4'x9 because her driveway is on such an incline. She did NOT want to pay the extra money.
Initial Consumer Rebuttal /* (3000, 7, 2016/09/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The work that was not done was not in the initial estimate, which is why I had to ask him about doing it. He said on the phone that it would be about $500 and I agreed and told him to do it. Weeks later, they still hadn't done it so when I called to ask why I was told it was because I hadn't signed the contract (which no one told me to do, or that it was a contract - it had always been referred to as the estimate). I signed it and returned it and then they paved the driveway without doing the extra work we had verbally agreed upon. If [redacted] was so insistent that I should have this done as he says he was, why did he not include it in the estimate? I was the one who had to specifically ask him to do it. Then, because it was a verbal agreement, he just forgot. Now that it has become a problem, he wants to lie about what happened.
He is also lying about what happened on the phone Aug 28. He never asked me if I would pay $500 for it now. He asked me if I wanted him to bring that amount of rock out now, and I asked him if that would fix it. He said he didn't know and would have to come out and look at it, so I said I just want him to fix it. He became incoherently angry in his speech and hung up on me.
This response is unacceptable.