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Ron Kelleys Used Cars

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Ron Kelleys Used Cars Reviews (1)

$500 deposit was included on the first bill of lading that she signed. All other moving companies that I know, require final payment (including the extra weight charge) by a cashier's check or credit card, prior to any items being taken off the truck.   We did not do that with [redacted].  On our final delivery [redacted] owed $2000 for the balance on the contracted amount.  This did not include the extra weight charge of $3796.65.  This was due to the truck being over weight by 5841 lbs. [redacted] refused to pay the $2000 owed on the original amount unless the driver, Alex, signed that this was paid in full.  We distinctly made a contract.  In our estimate and contract, it states that this is a "binding contract, not to exceed, based on a weight of 20,500 lbs".  This was signed by all parties involved.  There is a weight limit for a purpose.  For example, if there was no weight limit on the contract, [redacted] could have put on 5,000 extra pounds or 40,000 extra pounds.  As for her statement that she asked the owner if there will be extra charges for being over weight, the owner never told her that there would be no extra charge.  Again, that is why the contact states that the price is not to exceed at 20,500 lbs.  [redacted] also said that she asked if the load was under weight, if the price would be less and that the owner told her no.  That is also not true.  If you look at the estimate, [redacted] wrote in her own writing: "How much less per pound if it's lighter? TBD".  This was all in her writing and attached to the contract when she signed it.  On the weight on the trucks: We had everything loaded into our 2 trucks.  At that time, she told the Vice President of the company, William M[redacted], that she knew she was giving us extra items.  William M[redacted] told her that he was sure they were over weight and we would need to weigh both trucks.   We had all of her items on both trucks and also 2 tables on the passenger seat of one of the trucks.  There was no room at all in either truck.  Obviously, our financial preference, would be to deliver the full trucks during one trip down to [redacted].  However, after weighing the trucks and finding out that we were 5841 lbs over weight, we could not.  It would be a danger to our truck drivers, other people on the road, and it is illegal.  If we left it the way it was, we would have been stopped, fined, and made to take off the excess poundage as all trucks have a weight limit that they can not exceed.  If in fact it was the 20,500 lbs as contracted, we would have had no problem doing it all in one trip because it would have been within the weight limit and would have been safe to do so.  We weigh the trucks at the recycling center for two reasons.  Fist, it is legitimate because they charge to get the weight of each truck so it has to be accurate.  Second, more importantly, we want to know the weights before we leave [redacted], CT, so that we would be at the proper weight for each weigh station we would have to pull into on the way down to [redacted].   All items and boxes that were loaded onto M[redacted] Moving trucks were delivered to [redacted].  We sent [redacted] a list of the few items that were left at M[redacted] Moving and delivered on the second trip.   All items were stored in out private storage as opposed to a public storage and sealed in a storage container in our building.  These items were supervised by both owners and no one but the owners had access to the items.  As far as our office manager Stacey is concerned, she said she knew who [redacted] was talking about because [redacted] explained him to her ~ short, Spanish guy.  Stacey was trying to figure out which of the three guys [redacted] was talking about.   Also, [redacted] states that Alex was not with David and couldn't have witnessed David's actions.  Alex stated to us that he was with David during the interaction as was the other crew member Mike G[redacted].  They saw everything and absolutely was nothing like she is stating.  In summary, the $500 deposit is settled.  The insurance company has not completed their review and are scheduled to come out to [redacted]'s house this coming Friday 10/2/15.

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