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Ron Sansone Construction Inc.

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Reviews Ron Sansone Construction Inc.

Ron Sansone Construction Inc. Reviews (2)

I signed a contract with Ron Sansone Construction on July to replace a concrete sidewalk with a brick sidewalkHow it was to be done was specified in the contractI gave them a 50% down payment and was told it would be about to weeks to start it
When weeks was up, I called and asked for a date when they would start the workMrSansone came by and suggested I just have brick put over the existing sidewalkI said no I wanted it as specified in the contractI called every week or so after that, but my calls were not returnedLast week I called twice and my son called once - no return callsMy son called on Sunday and someone answered and asked them to just return my down payment- which they did
I would like to go on record that in my opinion this company was certainly not reliableI had gotten other bids on the work the first of July and chose Sansone- big mistake
I had looked forward to a nice brick sidewalk connecting my driveway to my brick front porch

Initial Business Response /* (1000, 10, 2014/11/10) */
The following is our response to the above complaint. Thank you and we hope to resolve this issue ASAP.
November 10, 2014
To Whom It May Concern:
This correspondence responds to the complaint of Mr. [redacted] submitted...

to the Revdex.com concerning my company, [redacted] Construction. I received the complaint in October 2014.
I was surprised to receive the complaint and the demand for a refund through the Revdex.com, rather than directly from Mr. [redacted]. It is unfortunate when disputes like this occur and instead of people dealing with each other directly they escalate the situation by involving other people. Anyway, here we are.
The short answer to the complaint is that Mr. [redacted] and I just couldn't see eye-to-eye on who is in charge of the construction and how it should be performed. I assumed Mr. [redacted] hired me and my company for our expertise and knowledge, but he insisted on being heavily involved in how my workers and I did our work. The situation became intolerable, with Mr. [redacted] questioning seemingly everything we did. I simply could not satisfy him, nor do the work with him over our shoulders on everything.
I am willing to refund some of his money, but certainly not the "refund of at least $2000" mentioned in his complaint. I've had my bookkeeper (who is also my wife we're just a small family business) run the numbers to figure out labor, material, and overhead (i.e., how much I invested in the project before Mr. [redacted] and I weren't able to work things out).
As Mr. [redacted] noted in his complaint, he paid me $3400 as half-down on the project. My labor, material, and overhead invested in the project amount to $1958.71. Thus, I am willing to refund the difference of $1441.29, but only if Mr. [redacted] and sign a "mutual release" so that both sides can go their own ways without one side or the other getting any lawyers involved (which I certainly don't want to do, and which I don't think would be productive for anyone). In short, I'd like to let Mr. [redacted] move on, and I'd like to move on, and put this matter behind us.
Sincerely,
RON SANSONE CONSTRUCTION, INC.
/s/ [redacted] C. [redacted]
Consumer Response /* (3000, 17, 2014/12/01) */
We would accept the businesses proposal and would like to move forward in doing so.

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Address: 135 W. St. Louis Street, Pacific, Missouri, United States, 63069-1408

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www.sansonebrickandconcrete.com

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