Initial Business Response / [redacted] (1000, 5, 2015/02/20) */ spoke with customer & resolved concern Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/02/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) I accept their response that we have spoken and we have agreed to a refund resolution, however, until I receive the refund agreed upon, I do not want to consider this complaint closed Final Business Response / [redacted] (4000, 11, 2015/03/20) */ Subject: case # [redacted] and [redacted] Per our Service Manager, [redacted] settled the complaint and a refund check in the amount of $was mailed to herIt was cashed and cleared our bank on March 6, This case should be closedIf any additional information is needed please contact our office [redacted] Office Manager [redacted] XXX-XXX-XXXX fax XXX-XXX-XXXX
Initial Business Response / [redacted] (1000, 5, 2015/02/20) */ spoke with customer & resolved concern Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/02/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) I accept their response that we have spoken and we have agreed to a refund resolution, however, until I receive the refund agreed upon, I do not want to consider this complaint closed Final Business Response / [redacted] (4000, 11, 2015/03/20) */ Subject: case # [redacted] and [redacted] Per our Service Manager, [redacted] settled the complaint and a refund check in the amount of $was mailed to herIt was cashed and cleared our bank on March 6, This case should be closedIf any additional information is needed please contact our office [redacted] Office Manager [redacted] XXX-XXX-XXXX fax XXX-XXX-XXXX