Roof Repair Experts

I would like to strongly recommend the work of Roof Repair Experts! I had [redacted] and his team do a variety of work on my house throughout the past year, including repairing my roof and re-attaching a piece of siding that had become loose. Each time that I called [redacted], I received same day service and the job was done right.

Being that my roof was pushing 25+ years on a 30 year shingle, I knew exactly who to call to replace my current roof. [redacted] made the process super easy. Unlike other contractors, he didn't just drop off the quote and hope that you called him back to schedule the job. No, [redacted] made himself 100% available to answer any questions that I had and made me feel completely at ease.

[redacted] was very flexible in customizing my job. My wife and I researched a number of shingle types but fell in love with the [redacted] shingles. These scalloped shingles fit the look of our house to a T! I was very pleased that [redacted] didn't tell me what shingle that I should install. Others dropped off quotes and suggested that I install a generic architectural shingle, which we didn't want at all. [redacted]'s pricing was actually cheaper, believe it or not, for our higher quality shingle!

To further illustrate [redacted]'s flexibility to customize the job, I had him put an [redacted] liquid rubber coating on my front flat roof, rather than silver-coating it. Occasionally, we will need to get on the rubber roof to hang items from the adjacent chair-rail. [redacted] and his team had previously never worked with the liquid rubber, but their application of the material has my front flat roof area looking amazing. They rolled it on perfectly and it has cured and looks wonderful. The [redacted] liquid rubber came with an 8 year warranty on the material, but I bet it will last much longer. I definitely know who to call to have it reapplied down to the road, no doubt about it.

[redacted] also installed a high quality Certainteed item called [redacted] on my slightly sloped rear roof (which I thought was rubber, but ended up being only cheap rolled roofing material). The [redacted], like the liquid rubber, should be good for years to come, and was a great suggestion by [redacted].

As I said, I am thoroughly pleased with [redacted] and his team. I highly recommend Roof Repair Experts for not only roof repairs, but also new roof installations!

Review: I contacted this company as I had a suspected roof leak. I gave to the owner my name, address .....the next day 2 men arrived at my home, did not call prior to arrival. One man looked at the ceiling in the bathroom, he then went outside, got a ladder from his truck, another man held the ladder in place. The man was on the roof literally 12 minutes.. He then went to his truck , sat in his truck for a few minutes then knocked on my front door. He told me that there was a leak in a vent, that he had placed a silicone seal over the area, that he had checked the chimney area and that the roof otherwise was in good shape. He then handed me a bill for 350.00$. I asked where was my free estimate and I was told that each repair is 350.00. I did pay this man as I was afraid to argue with him. My husband did speak with the owner who explained that some jobs are 10 minutes, other jobs are 4 hours. That there is a flat fee of 350.00. The advertisement says...... Free estimate. Most leaks are repaired for 350.00. Seriously this man arrived, was up on the roof and gone within 35 minutes. There was no free estimate provided. Help pleaseDesired Settlement: I feel that a fair price would have been 150 or 175$ as I understand that roofing is a risky business. I feel that the since repair was done, no free estimate was provided. I feel that I should receive a refund of 150$.

Business

Response:

Liar was told everything.

Refund $150