Roofing Supply Group of New Orleans

Dear Sir, We are sorry you feel the way you do. Allow us to respond to your hesitation and complaint.  We do take any and all complaints seriously and investigate them.  If you were handled rudely in any way, we sincerely apologize.  First, we are an established business that has...

been established since 1972.  We offer over 40+ years of reliability from our establishment.  We are a very upstanding company and take pride in our service and sweepstakes.  We offer two drawings per year; an Early Bird drawing and our Grand Prize drawing.  We have all rules and regulations for our sweepstakes listed on our website which you are more than welcome to peruse.  Our website address is www.midwestreaders.com.  You can also get a complete list of all our winners by mail.  You stated that you made an attempt to call back the telephone number, but we do want you to know that number is an outbound line that does not regularly accept incoming calls.  You will find our toll free number on the website that you are welcome to call to verify that we are a true brick and mortar upstanding company with a real-life human on the other line. We also want to address your concerns regarding your personal information.  We don’t want you to be alarmed as we are not furnished any personal information outside of the fact that you at some point had or still have one of the four major credit or debit cards with a financial institute.  They are the ones that supply us with the names and number of their consumers.  No other personal information is given.  Also, you did not provide us any financial or credit card information during our brief telephone call, so there are no concerns regarding any unauthorized purchases or any charges to dispute. We do want to give you a piece of mind so we are personally responding to you directly regarding your complaint.  We also want you to know that we are removing your contact information from our files per your request.  Please allow some time for this change to take effect.

MIDWEST READERS' SERVICE                                    �...⇄ 13400 Madison Avenue                                     ...⇄ Lakewood, OH  44111                                     �...⇄ 1-888-369-7323September 1, 2015 [redacted]Revdex.com151 N. Delaware Street #2020Indianapolis, IN 46204-2599RE:   Mr. [redacted]        #[redacted] Dear [redacted]:Thank you for your recent conversation with ourrepresentative. Your order has completed the changes that you haddiscussed. The representative was very happy that she was able to be ofassistance.   If we can be of any further assistance, pleasecall.  Sincerely, Customer Service

MIDWEST READERS' SERVICE                                    �...⇄ PO BOX 771747                                     ...⇄ Lakewood, Ohio 44107September 24, 2015 [redacted]Revdex.com151 N. Delaware Street #2020Indianapolis, IN 46204-2599RE:   Ms. [redacted])        #September 24, 2015 [redacted]Revdex.com151 N. Delaware Street #2020Indianapolis, IN 46204-2599RE:   [redacted]        #**
[redacted]: A representative informed us that she has discussedyour business account with both you and your husband. She has reviewed thediscussion with our customer care department and is sending notificationregarding their determination. Once you have received the notification, pleaselet us know if you have any questions.  Sincerely,  Sincerely,Linda [redacted]: A representative informed us that she has discussedyour business account with both you and your husband. She has reviewed thediscussion with our customer care department and is sending notificationregarding their determination. Once you have received the notification, pleaselet us know if you have any questions.