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Rooftech Consulting & Construction

37 Calumet Pkwy STE K202, Newnan, Georgia, United States, 30263-6734

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Rooftech Consulting & Construction Reviews (%countItem)

Rooftech Consulting & Construction, LLC is a very professional company and I would highly recommend them.

Loved this company tony,Derek& team we're awesome roof looks great On time professional and done in a day great clean up crew too highly recommended

I recently had my roof replaced and I am completely satisfied with my new roof.

The RoofTech consultant assigned to our project was Daylan ***. He handled everything from start to finish with precision and.expert knowledge of the process.

This gave us great confidence in how the job would be handled and we would highly recommend them.

We had a tree which fell on our house in December. Daylan *** and Joel *** came out on a Sunday evening, in the rain, to remove the tree (which had punctured our roof), and to secure a tarp over the hole, thus preventing further damage. The following evening, Mr. came to our house to discuss our options. He was very knowledgeable and informative. Mr. and Mr. met with our insurance representative the following day, and our roof was replaced within two days. Our only out-of-pocket expense was our deductible. In addition, the attic was repaired where the tree came through, and the bedroom ceiling, which had incurred water damage, was repaired and painted. I can't stress enough what a top-notch, professional company this is. I HIGHLY recommend RoofTech Consulting & Construction for all your needs. The consultants were a pleasure to work with, and the crew did an outstanding job. Kudos to Mr., Mr., and their skilled workers! RoofTech is a 5-star company.

Rooftech Consulting & Construction Response • Mar 02, 2020

Thank you Ms., it was a pleasure working for you and your family. Please let us know if we can be of any assistance to you in the future.

Sincerely, RoofTech

Working with Roof Tech was awesome. They noticed my roof problem and patched it for me free even before we had a contract. They're were patient, courteous, and cleaned up extremely well after the job. I could not be any happier with their service and highly recommend them.

The work on my new roof was completed just before Thanksgiving. I have to say that I had been previously reluctant to get any work done by any other company, however both Daylan *** and Anthony *** put me at ease right away. They showed me exactly where the problem spots were and laid out my options to get the work done. I very much liked the selection of materials and colors that was offered. I appreciated the workers attention to detail and clean up, and Anthony and Daylan's follow-up to insure that I was completely satisfied. I love the work that was done. I believe my house is now the standout in my subdivision. I will not hesitate to recommend RoofTech to any of my friends, neighbors, or associates. Great job!

RoofTech replaced the roofs on both of my daughters' houses. The company did an excellent job and provided superior customer service. I highly recommend this company, its management, and its employees.

My roof was inspected by Mr. Derek ***. He was very knowledgeable, personable and professional. He made it a pleasant experience. 100% would recommend.

I had an excellent experience working with you all! Derek was amazing. Finding out you have to have your roof replaced can be very stressful, but he really made my experience a lot easier. Great communication and he even followed up to make sure everything was going okay. I highly recommend.

Work was done quick but customer service is bad. Offer to pay referral fees, but when its time to pay them they disappear. When you go to contact them you cant get a response. Its always the same they will look into it but they never get back to you whether its damage they do to your property or to the people you referred to them or to recieve the referral fee money. They are quick tho to collect their money.

Rooftech Consulting & Construction Response • Nov 21, 2019

Mr.,

We apologize that you are displeased with our service. You stated on (11/20/19) to our Project manager that you have been traveling out of town and having been able to check your mail to find the gift card that we enclosed for you several weeks ago.

The project manager was contacted at 1:42pm it appears that he then called you at 1:51pm.

As you stated we damaged your property, in regards to the discolored bush. We offered to resolve the issue even though the landscaper said it was from the pruning you did to the bush days prior to your roof replacement by our company.

we appreciate every customer that we have, we also greatly appreciate the business that you have referred to us.

Thank you

Customer Response • Nov 21, 2019

The landscaper did not say it was caused by me. The issue if you would like to see the multiple texts that I have saved where you do not reply for weeks. If you would like I can send to you. Also when your employees say they will look into the referral fees and get back to me and I wait again for a month I dont think that I am being unreasonable. You can change the wording to act like its not your fault and im ok with that , but the facts are that I petsonally have recieved terrible customer service from this company. I constantly have reached out and been ignored in a polite manner. And again yesterday I was contacted and your employees tried to say that the gift card you sent was the referal fee. Then it was that you used it towards my deductible. Which I did ask and was told no it couldn't be done. Thats multiple reasons not to pay a referral fee in 1 conversation. Please check the full TRUTHFUL info before attempting to disprove my complaint thx.

Rooftech Consulting & Construction Response • Nov 22, 2019

Mr.,

We are removing our comments and mailing out your referral fee. Please let us know once you receive it.

Thank you and have a great weekend

My roof was inspected by Matthew ***. He did a great job assessing the condition of my roof and following up.

Rooftech Consulting & Construction Response • Oct 28, 2019

We greatly appreciate your time to meet with us, we look forward to serving you for any of your exterior renovation needs

Thank you, RoofTech

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Address: 37 Calumet Pkwy STE K202, Newnan, Georgia, United States, 30263-6734

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