Room 2 Roam

I would first like to apologize for the inconvenience that you encounter at our Waukesha location. In talking to my Store Manager, *** *He was aware of your situation and concern for the partitions in the register linesBrian was made aware of this issue the following day of your visit to
the store***, our Bookkeeping associate passed along your information to Brian. The information was then passed along to our corporate office and is currently being reviewed by our Director of Risk ManagementIf you would like to email me or call the Waukesha store and speak to *** *the Store Manager (262-784-7708), with any further concerns or questions we would be happy to assist youAgain we apologize for the inconvenience you went through and appreciate the feedback you provided to usSincerely *** *** Regional Manager

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

I have spoken with Hesham on the phone and informed him that we will be refunding him the cost of the tire that he purchased from us on 10/23/16 for $59.99.  Hesham is pleased with this outcome and will be visiting the Madison store to meet with one of the Store Managers.  If you have any...

further questions please do not hesitate to reach out to me. [redacted]Northern Regional Manager of Automotive ServiceEmail: [email protected]: 608-754-2821 ext. 5260 | Cell: 608-295-9612  Blain Supply, Inc. | Blain’s Farm and Fleet3507 Racine Street | Janesville, WI