Rooster Bush Automotive

I am rejecting this response because: I have already had a shop to fix it....it was not even the gasket ....it was the thermostat housing just like I said not a gasket and it was under warrant when they said it was just low of coolant...when it was housingthey do not know what there doing and thats the reason I will not let them work on my car and had someone else to do itand I got the recipts and poof

Ref: ID # [redacted] I am familiar with [redacted] 's complaint This vehicle was purchased in November 2, by [redacted] & [redacted] It was sold by Rooster Bush Automotive with an included Limited Powertrain Warranty of months or 3,miles Otherwise, it was sold "As Is' with their signature Mr [redacted] brought this vehicle in to our service dept on 12/22/15, approximately days after the purchase He complained about the heater temperature The vehicle showed a low level coolant, so we added coolant at no charge to the customer Almost days later he brings it back in for a coolant leak We diagnosed his problem as an intake gasket that needed to be replaced for $ It was not covered by the limited warranty I personally talked with [redacted] and his mother on 1/27/after our Service Technician diagnosed his coolant leak and after being yelled at and threatened I agreed to split the cost of this repair with them They stormed out screeching tires saying they would get even with me Since I have not repaired this vehicle for the heater temp and/or the coolant leak I really don't know that his repair involving a thermostat housing actually has fixed this problemI will still stand by my agreement and help him $towards this thermostat housing or the intake gasket I do want the [redacted] s' to understand this is all I can do on an "As Is" vehicle and over days later on a year old vehicle [redacted] ***Rooster Bush Automotive828-728-

Ref: ID # ***I am familiar with *** *** ***'s complaint. This vehicle was purchased in November 2, by *** & *** ***. It was sold by Rooster Bush Automotive with an included Limited Powertrain Warranty of months or 3,miles. Otherwise,
it was sold "As Is' with their signature Mr *** brought this vehicle in to our service dept on 12/22/15, approximately days after the purchase. He complained about the heater temperature. The vehicle showed a low level coolant, so we added coolant at no charge to the customer. Almost days later he brings it back in for a coolant leak. We diagnosed his problem as an intake gasket that needed to be replaced for $200.00. It was not covered by the limited warranty. I personally talked with *** and his mother on 1/27/after our Service Technician diagnosed his coolant leak and after being yelled at and threatened I agreed to split the cost of this repair with them. They stormed out screeching tires saying they would get even with me. Since I have not repaired this vehicle for the heater temp and/or the coolant leak I really don't know that his repair involving a thermostat housing actually has fixed this problem. I will still stand by my agreement and help him $towards this thermostat housing or the intake gasket. I do want the ***s' to understand this is all I can do on an "As Is" vehicle and over days later on a year old vehicle. *** ***Rooster Bush Automotive828-728-

I am rejecting this response because:
I have already had a shop to fix it....it was not even the gasket ....it was the thermostat housing just like I said not a gasket and it was under warrant when they said it was just low of coolant...when it was housingthey do not know what there doing and thats the reason I will not let them work on my car and had someone else to do itand I got the recipts and poof

I am rejecting this response because:
I have already had a shop to fix it....it was not even the gasket ....it was the thermostat housing just like I said not a gasket and it was under warrant when they said it was just low of coolant...when it was housing.... they do not know what there doing and thats the reason I will not let them work on my car and had someone else to do it.... and I got the recipts  and poof...

Ref: ID # [redacted]I am familiar with [redacted]'s complaint.  This 2006 vehicle was purchased in November 2, 2015 by [redacted] & [redacted].  It was sold by Rooster Bush Automotive with an included Limited Powertrain Warranty of 3 months or 3,000 miles.  Otherwise,...

it was sold "As Is' with their signature.   Mr [redacted] brought this vehicle in to our service dept on 12/22/15, approximately 56 days after the purchase.  He complained about the heater temperature.  The vehicle showed a low level coolant, so we added coolant at no charge to the customer.  Almost 40 days later he brings it back in for a coolant leak.  We diagnosed his problem as an intake gasket that needed to be replaced for $200.00.  It was not covered by the limited warranty.   I personally talked with [redacted] and his mother on 1/27/16 after our Service Technician diagnosed his coolant leak and after being yelled at and threatened I agreed to split the cost of this repair with them.  They stormed out screeching tires saying they would get even with me.  Since I have not repaired this vehicle for the heater temp and/or the coolant leak I really don't know that his repair involving a thermostat housing actually has fixed this problem. I will still stand by my agreement and help him $100.00 towards this thermostat housing or the intake gasket.  I do want the [redacted]s' to understand this is all I can do on an "As Is" vehicle and over 90 days later on a 10 year old vehicle. [redacted]Rooster Bush Automotive828-728-4222

Ref: ID # [redacted]
I am familiar with [redacted]'s complaint.  This 2006 vehicle was purchased in November 2, 2015 by [redacted] & [redacted].  It was sold by Rooster Bush Automotive with an included Limited Powertrain Warranty of 3 months or 3,000 miles. ...

Otherwise, it was sold "As Is' with their signature.   Mr [redacted] brought this vehicle in to our service dept on 12/22/15, approximately 56 days after the purchase.  He complained about the heater temperature.  The vehicle showed a low level coolant, so we added coolant at no charge to the customer.  Almost 40 days later he brings it back in for a coolant leak.  We diagnosed his problem as an intake gasket that needed to be replaced for $200.00.  It was not covered by the limited warranty.   I personally talked with [redacted] and his mother on 1/27/16 after our Service Technician diagnosed his coolant leak and after being yelled at and threatened I agreed to split the cost of this repair with them.  They stormed out screeching tires saying they would get even with me.  Since I have not repaired this vehicle for the heater temp and/or the coolant leak I really don't know that his repair involving a thermostat housing actually has fixed this problem. 
I will still stand by my agreement and help him $100.00 towards this thermostat housing or the intake gasket.  I do want the [redacted]s' to understand this is all I can do on an "As Is" vehicle and over 90 days later on a 10 year old vehicle.
 
[redacted]
Rooster Bush Automotive
828-728-4222