we spoke with the cust. and resoled the problem .we where not be hind on the order and we gave the cust. back a refund.in the contract and policy it say 8 to 10 weeks for a lay out, and we did have a sign saying that we had moved with are new location my my deepest regards
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Tuesday, March 21, 2017 9:38 AMTo: drteamSubject: ID [redacted] Good morning,1st I like to say ‘Thank you’ for everything.I received my check in the mail yesterday, thank you Revdex.com for all your help. On my way home yesterday, nearly 6pm, almost 10 hours later since I called business and emailed them, I received two calls within 20 minutes apart, I was driving, I have a 45 minutes or more commute from work to home. Voice mail left stated, this is Anthony and left a 4th different number. Funny thing business calls me when they hear from you ‘Revdex.com’ otherwise they probably would have ignore me. Last but not least, reading there email they said they posted a sign on door, maybe and maybe not, I did not see any signs, I went next door to a convenient store and I ask the clerk, if he knew where they moved to, he said ‘no and a lot of people have been coming to me and asking’ we both said it would have been nice if they posted a sign and maybe tape it on the inside so it would not be blown, torn etc.,Revdex.com once again thank you for your help, thanks for your time. I have went and purchase another double marker for my mother and sister, with 2 ½ months pass it’s now going to be a longer wait, that’s ok, I thank God and Revdex.com I received my refund. I feel sorry and pray for the other customers left hanging, I hope they too get there refund.Sincerly[redacted]Cell: [redacted]
MRS. [redacted] WE SENT YOUR REFUND BY MAIL . WE HAVE NO CONTROL OVER THE POST OFFICE .I HAVE CALLED YOU TWICE TODAY AND LEFT A MESSGAGE TO SEE IF U HAVE RECIVED IT YET WE ARE TRING TO RESOLVE THE ISSUE AT HAND .DEEPEST REGARDS ROSE MONUMENTS
we spoke with the cust. and resoled the problem .we where not be hind on the order and we gave the cust. back a refund.in the contract and policy it say 8 to 10 weeks for a lay out, and we did have a sign saying that we had moved with are new location my my deepest regards
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. Sent: Tuesday, March 21, 2017 9:38 AMTo: drteamSubject: ID [redacted] Good morning,1st I like to say ‘Thank you’ for everything.I received my check in the mail yesterday, thank you Revdex.com for all your help. On my way home yesterday, nearly 6pm, almost 10 hours later since I called business and emailed them, I received two calls within 20 minutes apart, I was driving, I have a 45 minutes or more commute from work to home. Voice mail left stated, this is Anthony and left a 4th different number. Funny thing business calls me when they hear from you ‘Revdex.com’ otherwise they probably would have ignore me. Last but not least, reading there email they said they posted a sign on door, maybe and maybe not, I did not see any signs, I went next door to a convenient store and I ask the clerk, if he knew where they moved to, he said ‘no and a lot of people have been coming to me and asking’ we both said it would have been nice if they posted a sign and maybe tape it on the inside so it would not be blown, torn etc.,Revdex.com once again thank you for your help, thanks for your time. I have went and purchase another double marker for my mother and sister, with 2 ½ months pass it’s now going to be a longer wait, that’s ok, I thank God and Revdex.com I received my refund. I feel sorry and pray for the other customers left hanging, I hope they too get there refund.Sincerly[redacted]Cell: [redacted]
MRS. [redacted] WE SENT YOUR REFUND BY MAIL . WE HAVE NO CONTROL OVER THE POST OFFICE .I HAVE CALLED YOU TWICE TODAY AND LEFT A MESSGAGE TO SEE IF U HAVE RECIVED IT YET WE ARE TRING TO RESOLVE THE ISSUE AT HAND .DEEPEST REGARDS ROSE MONUMENTS