Here is the response to the complaint Lets start off by stating that this is a repossession, this unit was picked up due to a breach in a security agreement. We do not just randomly tow vehicles. We are in no control of when the customer pays or when we get a release from the lender or when...
the debtor calls to make an appointment. We also have protocols and guidelines we adhere to. We are open for redemption's mon-fri 10am to 3pm BY APPOINTMENT ONLY, appointments are for SAME DAY ONLY. The fee paid was $480 which includes admin fees, property fees and storage fees. Like I stated before, WE ARE NOT IN CONTROL OF WHEN THE CUSTOMER PAYS THE LENDER TO REDEEM THE CAR OR WHEN THE LENDER SENDS A RELEASE TO US OR WHEN THE CUSTOMER CALLS TO MAKE AN APPOINTMENT. No refunds will be issued for any reason.
Here is the response to the complaint Lets start off by stating that this is a repossession, this unit was picked up due to a breach in a security agreement. We do not just randomly tow vehicles. We are in no control of when the customer pays or when we get a release from the lender or when...
the debtor calls to make an appointment. We also have protocols and guidelines we adhere to. We are open for redemption's mon-fri 10am to 3pm BY APPOINTMENT ONLY, appointments are for SAME DAY ONLY. The fee paid was $480 which includes admin fees, property fees and storage fees. Like I stated before, WE ARE NOT IN CONTROL OF WHEN THE CUSTOMER PAYS THE LENDER TO REDEEM THE CAR OR WHEN THE LENDER SENDS A RELEASE TO US OR WHEN THE CUSTOMER CALLS TO MAKE AN APPOINTMENT. No refunds will be issued for any reason.