Roselle European Import, Inc.

Review: BACK IN AUGUST 2012 I ORDERED SOME PARTS FOR MY BOSS WITH THIS COMPANY, THEY PROCEEDED TO CHARGE ME FOR THE ENTIRE ORDER BUT IT WAS SHIPPED INCOMPLETE, I HAVE BEEN TRYING TO REACH THEM VIA EMAIL/PHONE AND I WAS NEVER EMAILED OR CALLED BACK, ABOUT 1 MONTH AGO I FINALLY GOT THRU TO [redacted], HE IS THE MANAGER THERE, HE INFORMED ME THAT HE COMPLETELY FORGOT TO ORDER MY OTHER PARTS,SO I TOLD HIM THAT I NEEDE MY MONEY BACK OR THE PARTS, HE THEN TOLD ME THAT HE WOULD ORDER THE PARTS AND THAT I SHOULD GET THEM IN ABOUT 3 WEEKS, IT HAS NOW BEEN 1 MONTH AND I HAVE NOT RECEIVED ANYTHING, I HAVE CALLED/EMAILED A MILLION TIMES BUT NO ONE GETS BACK TO ME, THIS ISSUE HAS BEEN GOING ON FOR ALMOST 1 YEAR NOW, I AM DISGUSTED WITH THIS KIND OF SERVICE, THEY HAVE NO CLUE HOW UPSET MY BOSS IS WITH ME BECAUSE I AM THE ONE THAT CHOSE THIS COMPANY TO BUY PRODUCTS FOR HIS MOTORCYCLE AND. HOW UNPROFESSIONAL CAN SOMEONE BE. PLEASE HELP.Desired Settlement: THIS BUSINESS HAS THE RESPONSABILITY TO EITHER ISSUE A CREDIT OR DELIVER THE ITEMS.

Consumer

Response:

At this time, I have not been contacted by Roselle European Import, Inc. regarding complaint ID [redacted].

Sincerely,