Unfortunatly the burn hole was discovered by Hyundai Capital after the lease was returned Customer satisfaction is our #priority and I would be happy to reimburse Denyse the $and appologize for any inconvience I would also like to offer the next oil change at no charge Please contact me directly and I will send check Best regards, [redacted] ***
Rosen Hyundai operates a scam on leased carsThey sign the lease agreement and a week later call back Make u sign a $lease retutn feeThey disown any responsibility stating Huyandia finance makes then do it
I apologize for any frustration that Miss [redacted] has experienced Unfortunately we can not control when a part or seal fails It can happen at 45,miles or in a case like this; miles When this was brought to our service departments attention we remedied the problem by replacing the windshield and seal The Tape had to remain in place a set amount of time until the window adhesive cures, this should have been explained Unfortunately we can't replace the vehicle, the manufacture has a warranty is n place for just this reason, because vehicles on *** have mechanical breakdowns and repairs That being said I would like to offer $for the inconvenience and to restore her faith in my dealership and personnel Please let me know if this is acceptable and I will mail the chech asapRegards, [redacted] ***Owner/presidentRosen Hyundai
Dear Ms [redacted] , The vehicle you purchased included the balance of the factory warranty which is the remaining 5yr/60,from the original in-service date which started at 10/18/ The vehicle was also certified which gives you power-train warranty coverage up to 100,or 9/18/2023, which ever comes first Rosen Hyundai also provides the first oil changes and tire rotation During the first year of ownership at no charge with a certified vehicle What you were offered and purchased is a comprehensive wrap warranty which extends the factory 5yr/60,coverage up to 100,miles or 9/18/2023, what ever comes first The other item is gap insurance coverage which would pay the difference between what is owed on the car and the value of the car should the car ever be a total loss while it's still being financed Both items can be canceled at anytime and the amount refunded to the finance company to lower the balance which is owed Both these items were disclosed to you at the time of purchase If you would like to cancel these items please call me and I can have the necessary paper work printed for you to sign[redacted] Rosen Hyundai [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]
Unfortunatly the burn hole was discovered by Hyundai Capital after the lease was returned Customer satisfaction is our #priority and I would be happy to reimburse Denyse the $and appologize for any inconvience I would also like to offer the next oil change at no charge Please contact me directly and I will send check Best regards, [redacted] ***
Rosen Hyundai operates a scam on leased carsThey sign the lease agreement and a week later call back Make u sign a $lease retutn feeThey disown any responsibility stating Huyandia finance makes then do it
I apologize for any frustration that Miss [redacted] has experienced Unfortunately we can not control when a part or seal fails It can happen at 45,miles or in a case like this; miles When this was brought to our service departments attention we remedied the problem by replacing the windshield and seal The Tape had to remain in place a set amount of time until the window adhesive cures, this should have been explained Unfortunately we can't replace the vehicle, the manufacture has a warranty is n place for just this reason, because vehicles on *** have mechanical breakdowns and repairs That being said I would like to offer $for the inconvenience and to restore her faith in my dealership and personnel Please let me know if this is acceptable and I will mail the chech asapRegards, [redacted] ***Owner/presidentRosen Hyundai
Dear Ms [redacted] , The vehicle you purchased included the balance of the factory warranty which is the remaining 5yr/60,from the original in-service date which started at 10/18/ The vehicle was also certified which gives you power-train warranty coverage up to 100,or 9/18/2023, which ever comes first Rosen Hyundai also provides the first oil changes and tire rotation During the first year of ownership at no charge with a certified vehicle What you were offered and purchased is a comprehensive wrap warranty which extends the factory 5yr/60,coverage up to 100,miles or 9/18/2023, what ever comes first The other item is gap insurance coverage which would pay the difference between what is owed on the car and the value of the car should the car ever be a total loss while it's still being financed Both items can be canceled at anytime and the amount refunded to the finance company to lower the balance which is owed Both these items were disclosed to you at the time of purchase If you would like to cancel these items please call me and I can have the necessary paper work printed for you to sign[redacted] Rosen Hyundai [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]