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Ross Professional Services

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Reviews Ross Professional Services

Ross Professional Services Reviews (6)

Did a poor job of mowing my lawnCut grass much to short, ran over a large rock which flew out of mower and broke a widow which the company has been trying to avoid paying for

I will not deal with a customer whom is dishonest in anyway she states on papal website that I never even showed up Her Lawn was completed as requested Lawn cut and weed treatment bundleI think it very strange
how after thirty days she states there was a issues with the weed treatment we never had a complaint from her about this service. We will deal with her with one Lie at a time and as I explained to her yesterday Weed germinate in the wind her lawn was treated weed can grow back into your lawn lawn from being dry condition lawn next door haveing weeds where if you goggle here address both neighbors lawns are overgrownThe truth is if should would of even mentioned it to me I would of tried top find a solutionbut once you lie you lose all creditabilityIt funny how she states that I did not apply weed treatment why would I not ?its a add on service we are in business to keep customer not lose themshe states that we never even showed p really look at the picsThis customer is trying to steal I wont deal with a theftAs I said I will deal with her one Lie at a time
**
GoodDay

Complaint: ***
I am rejecting this response because:I am not a liarThe lawn was mowed but the weed service was not providedThe weeds grew right back because they were mowed with no sign of spray or powder of any kindThere were no signs of dying weedsI did call the company and the woman on the answering service told me to give it another weeksIn the mean time I paid for an additional service and they kept rescheduling but would never show upThe company website states they are accredited by the Revdex.com but I see here that they are notI should get refund for the weed treatment and branch removal from the fence that was never providedThe amount breakdown was provided in my original complaintPlease resolve or be prepared to handle in small claims court
Regards,
*** ***

Complaint: [redacted]
I am rejecting this response because:The branches and brush were never removed from the fence. Why doesn't he address that?  On his website it says granuals are applied but now he is stating it is a spray. Ok if you are going to lie atleast remove the contradicting info from your website. Also your website repeats what your female employee told me. She said wait 2 or 3 weeks to see if the weeds die. I waited the 2-3 weeks and not even one weed died in the front or backyard.  Website also states 100% satisfaction guaranteed. I am not satisfied so I want the fee for weeds and branches refunded. Keep only $35 for the mow based on my lot size. 
Regards,
[redacted]

This  customer  is a complete liar  I will provide our phone  records  this  customer  did not  call  us  in two weeks  ever saying there was  a problem .  service was  for  april 19 I will provide the records  for 2 weeks after  and  now  she say there a  issues  with her lawn   The  first  I heard there was  a  problem was  almost a month later. After you  tried  to Cancel the  charge  Even though this  is  one  of  the  most  dishonest  people  we have every worked  with  I have  told  this  customer  I would  send  a  crew  to find a  solution to her  lawn problems against  my  better  judgement. For  one  I would call it  a crime to do what  she has done  is  it  ok to go buy  a product and  once you get  it cancel the check?  and then make  up a story. We call that stealing. I will take this to court  if need  be.  Your  nothing  but a theft  and we  will not  stand  for  it  your lawn service was  completed  and  by the way  how can you say  there  was no spray placed  in your lawn ?  weed spray is not  something you can see on the ground  for 1  for  2  if  you say  I did not  do this  you  would  of  had  to be there correct? I'm sure  you  would  of said  something  instead  of waiting a month. there  is  no solution I can offer  you. You can however go try and  steal from someone  else  but  we  wont  stand  for it !! Your  lies make no sense if there was  a  issue and  you  contacted  us there  is  no way  in hell we  would  not  of assisted you!! As a customer  we would assist you as  a  theft  and  a liar  you get  nothing  but the service  you requested. AND AT THIS POINT  DID NOT  PAY  FOR  I don't  understand  why you  even  came  to the Revdex.com there  is  no solution ? You already  tried  to  get a  refund  and  I am fighting that.  AT THIS POINT  YOU  HAVE NOT  EVEN PAID US so whats the  point of your complaint?????? you got all these  service  for  free No Its  not  going to happen

Did a poor job of mowing my lawn. Cut grass much to short, ran over a large rock which flew out of mower and broke a widow which the company has been trying to avoid paying for.

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