Ross Solar a Con Edison Solutions Company

The homeowners contracted Ross Solar to install a ground-mounted solar power system on their property. Some of the construction delays were due to the fact that the late winter prevented the ground breaking until April. There was also some confusion over who was taking responsibility for
the digging of the required trench. Ultimately, the homeowner hired the excavator and Ross Solar paid for this work as well as the restoration of the disturbed ground At the time of final inspection, a problem with the placement of the system disconnect was identified. The disconnect was relocated after consultation with the inspector and homeowner. Similarly, the electric conduit on the house was relocated after the homeowner indicated dissatisfaction with the electric conduit’s original location. When the full installation was completed in May, Ross Solar was under the impression that the homeowner was satisfied with the construction of the solar power system We understand that there are now issues with the system inverter. We have contacted the homeowner to schedule a team to go to the property to inspect the equipment. We will address any faulty equipment and honor our output guarantee We hope to have the *** solar power system performing as it should very soon